Testimonials

- We are very happy with the customer service from your company. Our sales rep was very prompt and helpful. Every time I called the toll free number we received quick service. The process from ordering to approving the proof to receiving the pens was so easy! And we can't believe how quickly we got our pens, we weren't expecting them for a couple more weeks. The product is great and sooo funny! Our clients will love them!

Tiffany - Loss Solutions Group
- I just wanted to take a moment to praise everyone at Garrett Specialties for the wonderful job you all do! I have been ordering from Garrett Specialties for well over three years, and every experience has been fantastic. I discovered Garrett Specialties while looking for corporate gifts for our company, I have never been so impressed with an on line company. Your great service well ...it doesn't happen much these days. Thank you again
Cory
- Hi, I was wondering if there was an area on your website for feedback. I just received the last half of our order and the cut-it-clips look PHENOMENAL! We have ordered from you all in the past and keep coming back because the work and service is so great, and we receive so many compliments on the products with our logo. Thank you so much!! We will be back again!
Charlene Marketing Supervisor
- We received the acrobat metal clips, and they turned out wonderfully!! They now are back in Maryland, for the conference there next week. Thank you so much for working with us on this; we are extremely pleased with the end product, and in fact I would like to order another 350 -- and have them shipped to our offices here in San Francisco. We are having another event this fall where these would be great give aways!! Let me know what I need to do to set this additional order into production~~ Thanks so much; I look forward to hearing from you.
Esther-Executive Director
- I received the items earlier today and they look great!!! Thank you so very much for the rush service. I was so happy to find your web site and see that all of the individual items I was looking for could be purchased through one company. It made my life (and ordering) so much easier! Have a great weekend! Regards,
Bonnie F.
- Hi Nicole, Thank you for your help in expediting the process of getting our umbrellas. We got them today and LOVE them! We will definitely keep Garrett Specialties in mind for the next time (and there WILL be more) we need a customized product. Thanks again!
Melanie
- Hello We received our order from you and everything was great. Thanks Again
Dan
- Thank you for your response and I appreciate the promptness. The only reason I inquired at all was because on the order page under Order Status, it stated Hold. But this clears it up and I'm sure I either read it wrong or it hasn't upgraded yet. I knew it was originally put on hold due to the first color choice not being available and I thought we had resolved it. It is great to know that it has indeed been resolved. It all sounds wonderful. I can't wait to see them and 9/18/08 is more than acceptable. And if it counts for anything, I really think your company has wonderful customer service representatives. After our order yesterday, we were promptly informed of the difficulty regarding the color and then the phone calls. I believe Garrett Specialties ranks high in the old belief of the Customer comes first. Kudos. .
Libby
- The Rulers look GREAT! Thank You Very Much for accommodating us on such a tight schedule. We look forward to doing business with you in the future. Best Regards,
Tammy -. Design Manager
- Just got the shipment. The can holders look wonderful! Thank you for the great service! I will definitely recommend your company to others here.
Jackie
- I wanted to write to thank you for everything. I received the water bottles that I ordered for our elementary school today and I am very satisfied. In fact, I am extremely happy with the whole process. Everyone I dealt with was so nice and helpful and my product arrived right on schedule. You will be the first place I go next time we need something. Thank you again! .
Sara
- Thank you so much for all of your assistance! This is our first time purchasing from Garrett, I promise it won't be the last, such exceptional service and prompt attention. I am very anxious for our product to arrive, I'm sure we won't be disappointed. Thank you, Nicole, for your fabulous attention and customer service, you have made what could have been a frustrating situation into a pleasant experience. .
Lori
- Thank you for the info....I await the proof email. By the way...I LOVE your proofing method! Doing it online on your website is very effective and fast - much better than using a fax. .
Merri
- Dear Garrett Specialties, I just received the order of pens I placed at the end of last week and I wanted to write to inform you how pleased I am. I was working with Nicole the whole time and she was nothing other than helpful. I felt very taken care of throughout the entire process. In addition I was a little uneasy about the inexpensive price of the pens we ordered because other websites had the same pens for twice as much. However, the quality was entirely uncompromised and the entire transaction was a pleasure. I will certainly be reordering from you in the future. The pens looked even better than what I had expected. The color was perfect and the writing ability of the pen was even better than what I had imagined for such an inexpensive product. Thank you so much. Sincerely,
Alexandra Marketing Director
- Nikki was a great help with this rush order. You should have lots of employees like her.
Angela
- I received my package today with the Golf Backpacks and was surprised at how large they are and am so satisfied! Thank you for these ease of ordering and quality of the product. Sincerely,
Kathy
- I would like the logo to be printed all in Process Blue. I have been in email contact with Crystal in your art department and she has put together some wonderful proofs that I have chosen as the final product (the second proof with the white beverage opener with blue writing/logo). Thank you for great service. Garrett Specialties has our attention.
Conrad
- Hello Tracy~ I am thinking you will be happy when this order is completed and I am done bugging you! Anyway, Thank you again for all you help! You are wonderful!
Heidi
- Thanks for fulfulling my order. Everything came as expected, it was a pleasure. Thanks.
Teri.
- Just wanted to let you know I received the items and they look great! I am not happy with a place I used for giveaways in the past, so will be happy to check out your items when we next need things. We are not a big company, so we do not do large amounts, but based on my experience with you, We welcome the opportunity to try you again.
Thanks-Sandy