Testimonials
- I would like to complement the professional service I received from Garrett Specialties. I spoke with Kim, Tracy and Nikki and they were all very helpful. Each person knew my order. I was walked through every step and my questions were answered in a friendly knowledgeable way. I am the head of the promotions division for my company and rest assured Garrett Specialties is number One.
Scott Marketing Director of Promotions
- Many thanks for the production and delivery of our Take Charge Electronics Hanging Pouches with our company logo.
They were exactly what we needed for our recent expo: a low-cost give-away and conversation piece that visitors will take home and use frequently...while remembering our company favorably.
We appreciate your service!
Best Wishes-Karen- Rachel, we received the hard hat keychains today. They look great! We
- I received your phone message and wish to apologize for not getting back in touch with you sooner. This has been a very busy time of year for all of us.
That being said let me say the wording we requested on the handle is good we won't require anything else. Secondly, time of shipment, any time through the middle of January is ok with us as we still have some left to hand out. Thirdly, I wish to thank you so much for being part of "OUR" team. You've always been so helpful, followed up where needed and communicated in a professional way. Everything we've received from you has been a quality product and with the quantity needed and quickly handled. Knowing this expect us to continue doing business with you this coming year.
In closing we wish you all of your staff a Happy and Safe Holiday Season, from my steering team and myself here at Main Station, Merry Christmas and Happy New Year.
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David
- Rec'd. They look fantastic. Thank you for everything
Jim- Thank you very much for a Great Product and the speedy turn around and delivery. We received the order today; over a week earlier then expected.
How wonderful !!! Thank you. It's good to have the order here and not have to worry about whether it is going to be here in time for the expo.
Thanks again !!!
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Fio MacKinney - We received the coolers and they look fantastic! We are very excited to
give them to our clients for this tournament and for future tournaments.
Thank you very much for your quick service and we look forward to
working with you again in the future!
Thank you,
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Becky Lantinga
Account Management- Candee, I do appreciate your assistance. And, am trying to glean sufficient information from my client to make both our jobs easier.
As mentioned on the phone, I did a google search to find specialty promotion companies. Your web site seemed to be the best organized, most user-friendly, provide sufficient detail so that I was at least able to research assorted items and easily view mages and pricing. Kudos to your IT team!
Thanks-Sandy- Well where do I start
- Thank you for all your efforts!!! The bags arrived today and I love them.
Scott - the color is fabulous!! You were right in your choice. Thanks to all once again.
Priscilla- I just wanted to say THANK YOU for our CD cases. Not only did they come out fantastic but were delivered prior to schedule. It has been delightful to deal with your company and look forward to doing additional business in the future.
Jenn- I just wanted you to know that my frogs are wonderful! I think they are
adorable, and I'll enjoy giving them out at church. Thank you for such a
professional job.
Margaret Thomas- Thank you for your response and I appreciate the promptness. The only reason I inquired at all was because on the order page under Order Status, it stated Hold. But this clears it up and I'm sure I either read it wrong or it hasn't upgraded yet. I knew it was originally put on hold due to the first color choice not being available and I thought we had resolved it. It is great to know that it has indeed been resolved.
It all sounds wonderful. I can't wait to see them and 9/18/08 is more than acceptable.
And if it counts for anything, I really think your company has wonderful customer service representatives. After our order yesterday, we were promptly informed of the difficulty regarding the color and then the phone calls. I believe Garrett Specialties ranks high in the old belief of the Customer comes first. Kudos.
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Libby- This is the first time I have place an order with your company. I must say that I am very impressed with your communication during the processing of my order. I am confident that the outcome will be excellent and have felt well informed about the progress my order was making.I own a business and can say this TLC approach went a long way with me!
Mary- Hello Customer Service,
We wanted to let you know that we received our order. It was delivered in good shape and in an extremely timely manner. The highlighters are also excellent and your service is just outstanding. When we use up this 1000 highlighters, we'll be in touch. Thanks Again!
Jim- Thanks again Garrett Specialties. We are grateful for the adverting specialty item we chose. You were such a big help!!
Richard- Hi,
I was wondering if there was an area on your website for feedback. I just received the last half of our order and the cut-it-clips look PHENOMENAL! We have ordered from you all in the past and keep coming back because the work and service is so great, and we receive so many compliments on the products with our logo. Thank you so much!! We will be back again!
Charlene Marketing Supervisor- Dear Garrett Specialties,
I just received the order of pens I placed at the end of last week and I wanted to write to inform you how pleased I am. I was working with Nicole the whole time and she was nothing other than helpful. I felt very taken care of throughout the entire process. In addition I was a little uneasy about the inexpensive price of the pens we ordered because other websites had the same pens for twice as much. However, the quality was entirely uncompromised and the entire transaction was a pleasure. I will certainly be reordering from you in the future. The pens looked even better than what I had expected. The color was perfect and the writing ability of the pen was even better than what I had imagined for such an inexpensive product.
Thank you so much.
Sincerely,
Alexandra Marketing Director- We are very happy with the customer service from your company. Our sales rep was very prompt and helpful. Every time I called the toll free number we received quick service. The process from ordering to approving the proof to receiving the pens was so easy! And we can't believe how quickly we got our pens, we weren't expecting them for a couple more weeks. The product is great and sooo funny! Our clients will love them!
Tiffany - Loss Solutions Group- Thanks for working with us to expedite our order!
Blessings,
Dan