We redefine the standards in customer service...
- Thank you so much for your help with this order. The customer service provided by your company has made this entire process so easy! I look forward to working with you again soon!!
- Hi Nicole,
Thank you for your help in expediting the process of getting our umbrellas. We got them today and LOVE them! We will definitely keep Garrett Specialties in mind for the next time (and there WILL be more) we need a customized product. Thanks again!
- This note is a "double dog thank you" for your extra detail and attention put forth towards my recent bracelet order.
The bracelets were a hit for both adults and children alike. I was so proud to donate them. If not for you and the other girls help, the huge success wouldn't of been possible. Ultimately, the vote went in the direction we needed!
- I wanted to thank you for the order we received. It looks great! Plus, the order arrived on the 4th to the hotel and everything went just fine. Thanks again and we look forward to purchasing from you in the future
- I had to thank you for taking care of a mistake I made in giving you the wrong artwork. Due to the quickness of your company you saved the day. The service Garrett Specialties provided you don
- In reference to your large order of lanyards, we had to approve the artwork because this is a rush and we were unable to get a hold of you. Excellent!!!.... Thank you for all of your help pushing this through! Regards
- Thank you for the info....I await the proof email.
By the way...I LOVE your proofing method! Doing it online on your website is very effective and fast - much better than using a fax.
- The order has been received. We are so impressed with the quality of this item; the printing is of exceptionally high quality. We look forward to doing business with you again in the future.
- DEAR GARRETT SPECIALTIES,
I RECEIVED MY ORDER OF KEY CHAINS AND JUST WANTED TO LET YOU KNOW
THAT THEY WERE EXACTLY WHAT I ORDERED AND AM SO VERY PLEASED WITH THEM.
I WILL BE ORDERING FROM YOU GUYS AGAIN IN THE FUTURE. THANK YOU SO MUCH
FOR SUCH GREAT SERVICE.
- Thanks for your follow-up, Kim. This is our first time ordering from Garrett (we usually order pens from
- Thanks again Garrett Specialties. We are grateful for the adverting specialty item we chose. You were such a big help!!
- Hello Customer Service,
We wanted to let you know that we received our order. It was delivered in good shape and in an extremely timely manner. The highlighters are also excellent and your service is just outstanding. When we use up this 1000 highlighters, we'll be in touch. Thanks Again!
- Thank you for all your efforts!!! The bags arrived today and I love them.
Scott - the color is fabulous!! You were right in your choice. Thanks to all once again.
- Thank you so much for all of your assistance! This is our first time purchasing from Garrett, I promise it won't be the last, such exceptional service and prompt attention. I am very anxious for our product to arrive, I'm sure we won't be disappointed.
Thank you, Nicole, for your fabulous attention and customer service, you have made what could have been a frustrating situation into a pleasant experience.
- Our order was received this morning. You did a nice job. The color was close to what we wanted and the lettering was very sharp and stands out. We'll keep this item in mind for our next tradeshow.
Thanks for all your help,
- We received the coolers and they look fantastic! We are very excited to
give them to our clients for this tournament and for future tournaments.
Thank you very much for your quick service and we look forward to
working with you again in the future!
- The paperweights were a HIT!!! Everyone at the party loved them. Thank you again for all your help (and stress) to accomplish this very difficult task. Garrett Specialties has a permanent place in my Rolodex for corporate gifts.
- I just wanted you to know that my frogs are wonderful! I think they are
adorable, and I'll enjoy giving them out at church. Thank you for such a
- Thank you for the fine promotional product and the correct lettering on the carabiner highlighters. They are already a big hit with our clients and friends!
- Thank you for your response and I appreciate the promptness. The only reason I inquired at all was because on the order page under Order Status, it stated Hold. But this clears it up and I'm sure I either read it wrong or it hasn't upgraded yet. I knew it was originally put on hold due to the first color choice not being available and I thought we had resolved it. It is great to know that it has indeed been resolved.
It all sounds wonderful. I can't wait to see them and 9/18/08 is more than acceptable.
And if it counts for anything, I really think your company has wonderful customer service representatives. After our order yesterday, we were promptly informed of the difficulty regarding the color and then the phone calls. I believe Garrett Specialties ranks high in the old belief of the Customer comes first. Kudos.