Testimonials

- Hi Arleen This is my first time ordering merchandise from Garrett Specialties. I will be attending a trade show June 9th and wanted to have something light hearted to give clients. Researching different promotional items I decided on going with the goofy series of pens from Points of Light MFG. There were two distributors I decided to do business with, Garrett was one of them. I picked two companies because one can never tell how things will turn out and since I had such a tight deadline to work with I wanted to have two separate options to go with. Since placing my order with Garrett and the other company I am now of the opinion that Garrett is the better choice. This is directly attributed to the excellent customer service I have been receiving from Candie and the initial help I received from Nicol. Candie has been a tremendous pleasure to work with. My order is small but Candie has treated me like I am a large repeat customer. I can not say the same for the other company. Due to how Candie has been treating me, I will look forward to doing additional business with Garrett Specialties. Sincerely,
Mike C.
- I wanted to thank you for the order we received. It looks great! Plus, the order arrived on the 4th to the hotel and everything went just fine. Thanks again and we look forward to purchasing from you in the future .
Lindsey
- I wanted to write to thank you for everything. I received the water bottles that I ordered for our elementary school today and I am very satisfied. In fact, I am extremely happy with the whole process. Everyone I dealt with was so nice and helpful and my product arrived right on schedule. You will be the first place I go next time we need something. Thank you again! .
Sara
- We received the acrobat metal clips, and they turned out wonderfully!! They now are back in Maryland, for the conference there next week. Thank you so much for working with us on this; we are extremely pleased with the end product, and in fact I would like to order another 350 -- and have them shipped to our offices here in San Francisco. We are having another event this fall where these would be great give aways!! Let me know what I need to do to set this additional order into production~~ Thanks so much; I look forward to hearing from you.
Esther-Executive Director
- THE RULERS ARRIVED TODAY. THEY LOOK GREAT! THANKS FOR EXPEDITING THIS ORDER.
Vern
- Thank you so much for your help with this order. The customer service provided by your company has made this entire process so easy! I look forward to working with you again soon!! Thank you, .
Renee
- Hello Customer Service, We wanted to let you know that we received our order. It was delivered in good shape and in an extremely timely manner. The highlighters are also excellent and your service is just outstanding. When we use up this 1000 highlighters, we'll be in touch. Thanks Again!
Jim
- Just a short note to thank you processing my order so quickly. It arrived yesterday well in advance of my required delivery date. I will be returning to your Web site for future orders. Thanks,
Peter
- The paperweights were a HIT!!! Everyone at the party loved them. Thank you again for all your help (and stress) to accomplish this very difficult task. Garrett Specialties has a permanent place in my Rolodex for corporate gifts.
Frank
- DEAR GARRETT SPECIALTIES, I RECEIVED MY ORDER OF KEY CHAINS AND JUST WANTED TO LET YOU KNOW THAT THEY WERE EXACTLY WHAT I ORDERED AND AM SO VERY PLEASED WITH THEM. I WILL BE ORDERING FROM YOU GUYS AGAIN IN THE FUTURE. THANK YOU SO MUCH FOR SUCH GREAT SERVICE.
PAULETTE WEST
- The Rulers look GREAT! Thank You Very Much for accommodating us on such a tight schedule. We look forward to doing business with you in the future. Best Regards,
Tammy -. Design Manager
- Great job! The order arrived today and the Pet Scoops are great! Please extend my appreciation to the staff-they have been a pleasure to work with.
Jehane
- Hi. I just wanted to thank you for the EXTRAORDINARILY quick service we received on a recent order. I had a tracking number to check on the delivery. I knew the status of my order every step of the way Thank you for your speedy delivery which allowed our giveaways not to be late! THANKS!
Gordon
- Dear Garrett Specialties, I just received the order of pens I placed at the end of last week and I wanted to write to inform you how pleased I am. I was working with Nicole the whole time and she was nothing other than helpful. I felt very taken care of throughout the entire process. In addition I was a little uneasy about the inexpensive price of the pens we ordered because other websites had the same pens for twice as much. However, the quality was entirely uncompromised and the entire transaction was a pleasure. I will certainly be reordering from you in the future. The pens looked even better than what I had expected. The color was perfect and the writing ability of the pen was even better than what I had imagined for such an inexpensive product. Thank you so much. Sincerely,
Alexandra Marketing Director
- Just wanted to let you know I received the items and they look great! I am not happy with a place I used for giveaways in the past, so will be happy to check out your items when we next need things. We aren’t a big company, so we don’t do large amounts, but based on my experience with you, I’d welcome the opportunity to try you again.
Thanks, Maggie
- Thank you for the info....I await the proof email. By the way...I LOVE your proofing method! Doing it online on your website is very effective and fast - much better than using a fax. .
Merri
- I had to thank you for taking care of a mistake I made in giving you the wrong artwork. Due to the quickness of your company you saved the day. The service Garrett Specialties provided was outstanding Greg
- Our order was received this morning. You did a nice job. The color was close to what we wanted and the lettering was very sharp and stands out. We'll keep this item in mind for our next tradeshow. Thanks for all your help, .
Donna
- I would like to complement the professional service I received from Garrett Specialties. I spoke with Kim, Tracy and Nikki and they were all very helpful. Each person knew my order. I was walked through every step and my questions were answered in a friendly knowledgeable way. I am the head of the promotions division for my company and rest assured Garrett Specialties is number One.
Scott Marketing Director of Promotions
- Your Customer service department is unbeatable. I was actually able to get a live person who could answer my questions regarding giveaways for our trade show. Great Service!!
Harry