We redefine the standards in customer service...
I was wondering if there was an area on your website for feedback. I just received the last half of our order and the cut-it-clips look PHENOMENAL! We have ordered from you all in the past and keep coming back because the work and service is so great, and we receive so many compliments on the products with our logo. Thank you so much!! We will be back again!
Charlene Marketing Supervisor
- Hi. I just wanted to thank you for the EXTRAORDINARILY quick service we received on a recent order. I had a tracking number to check on the delivery. I knew the status of my order every step of the way
Thank you for your speedy delivery which allowed our giveaways not to be late! THANKS!
- Our golf outing was a success thanks to Garrett Specialties. The golf towel cleaner was a hit. You always come up with great suggestions. Please call me, we are ready for the next promotion.
- Our order was received this morning. You did a nice job. The color was close to what we wanted and the lettering was very sharp and stands out. We'll keep this item in mind for our next tradeshow.
Thanks for all your help,
- We are very happy with the customer service from your company. Our sales rep was very prompt and helpful. Every time I called the toll free number we received quick service. The process from ordering to approving the proof to receiving the pens was so easy! And we can't believe how quickly we got our pens, we weren't expecting them for a couple more weeks. The product is great and sooo funny! Our clients will love them!
Tiffany - Loss Solutions Group
- The order has been received. We are so impressed with the quality of this item; the printing is of exceptionally high quality. We look forward to doing business with you again in the future.
- Just got the shipment. The can holders look wonderful!
Thank you for the great service! I will definitely recommend your company
to others here.
- Rachel, we received the hard hat keychains today. They look great! We
- Thanks for your follow-up, Kim. This is our first time ordering from Garrett (we usually order pens from
- Thank you for your response and I appreciate the promptness. The only reason I inquired at all was because on the order page under Order Status, it stated Hold. But this clears it up and I'm sure I either read it wrong or it hasn't upgraded yet. I knew it was originally put on hold due to the first color choice not being available and I thought we had resolved it. It is great to know that it has indeed been resolved.
It all sounds wonderful. I can't wait to see them and 9/18/08 is more than acceptable.
And if it counts for anything, I really think your company has wonderful customer service representatives. After our order yesterday, we were promptly informed of the difficulty regarding the color and then the phone calls. I believe Garrett Specialties ranks high in the old belief of the Customer comes first. Kudos.
- Thank you sooooo much for rushing this through for me!!!! Nicole you are the best!!!
- Good Morning,
We received this order and they went over astoundingly well at our event. We would like to reorder 500 of each item. Please send me a price quote so that I can get it approved for purchase.
Thank you so much for your help!
Victoria Office Manager
- Dear Service Department,
I just had to write and tell you what a HUGE hit your Santa Stress Balls were with our client. We ordered the stress balls as a giveaway for the holidays for our clients customers. They LOVED them.....we have pictures posted on their home page and everyone just loved the giveaway. I appreciate your prompt service and the great product. Many thanks for your help.....Happy Holidays !
- Thank you very much for a Great Product and the speedy turn around and delivery. We received the order today; over a week earlier then expected.
How wonderful !!! Thank you. It's good to have the order here and not have to worry about whether it is going to be here in time for the expo.
Thanks again !!!
- We just received AFS blankets from your company- people liked them Good job!
- I would like to complement the professional service I received from Garrett Specialties. I spoke with Kim, Tracy and Nikki and they were all very helpful. Each person knew my order. I was walked through every step and my questions were answered in a friendly knowledgeable way. I am the head of the promotions division for my company and rest assured Garrett Specialties is number One.
Scott Marketing Director of Promotions
- Hi Candy,
I meant to email you to thank you so much for everything. The pens looked great and were delivered on time for our event--there was nothing more we could ask for.
I hope to work with you in the future!
- The Rulers look GREAT! Thank You Very Much for accommodating us on such a tight schedule. We look forward to doing business with you in the future.
Tammy -. Design Manager
- Rec'd. They look fantastic. Thank you for everything
I wanted to follow-up with you about the knife that you helped us find as a giveaway for our guys at our Men