Testimonials

- I received the pens today and am COMPLETELY pleased; what a wonderful item. Thank you for getting them to me on-time. .
John Potwora
- Thank you very much for a Great Product and the speedy turn around and delivery. We received the order today; over a week earlier then expected. How wonderful !!! Thank you. It's good to have the order here and not have to worry about whether it is going to be here in time for the expo. Thanks again !!! .
Fio MacKinney
- We received the acrobat metal clips, and they turned out wonderfully!! They now are back in Maryland, for the conference there next week. Thank you so much for working with us on this; we are extremely pleased with the end product, and in fact I would like to order another 350 -- and have them shipped to our offices here in San Francisco. We are having another event this fall where these would be great give aways!! Let me know what I need to do to set this additional order into production~~ Thanks so much; I look forward to hearing from you.
Esther-Executive Director
- I just wanted you to know that my frogs are wonderful! I think they are adorable, and I'll enjoy giving them out at church. Thank you for such a professional job.
Margaret Thomas
- Thanks for fulfulling my order. Everything came as expected, it was a pleasure. Thanks.
Teri.
- Hi. I just wanted to thank you for the EXTRAORDINARILY quick service we received on a recent order. I had a tracking number to check on the delivery. I knew the status of my order every step of the way Thank you for your speedy delivery which allowed our giveaways not to be late! THANKS!
Gordon
- We are very happy with the customer service from your company. Our sales rep was very prompt and helpful. Every time I called the toll free number we received quick service. The process from ordering to approving the proof to receiving the pens was so easy! And we can't believe how quickly we got our pens, we weren't expecting them for a couple more weeks. The product is great and sooo funny! Our clients will love them!

Tiffany - Loss Solutions Group
- Great job! The order arrived today and the Pet Scoops are great! Please extend my appreciation to the staff-they have been a pleasure to work with.
Jehane
- Hi Arleen This is my first time ordering merchandise from Garrett Specialties. I will be attending a trade show June 9th and wanted to have something light hearted to give clients. Researching different promotional items I decided on going with the goofy series of pens from Points of Light MFG. There were two distributors I decided to do business with, Garrett was one of them. I picked two companies because one can never tell how things will turn out and since I had such a tight deadline to work with I wanted to have two separate options to go with. Since placing my order with Garrett and the other company I am now of the opinion that Garrett is the better choice. This is directly attributed to the excellent customer service I have been receiving from Candie and the initial help I received from Nicol. Candie has been a tremendous pleasure to work with. My order is small but Candie has treated me like I am a large repeat customer. I can not say the same for the other company. Due to how Candie has been treating me, I will look forward to doing additional business with Garrett Specialties. Sincerely,
Mike C.
- Thank you for doing a fine job on my recent order. My husband was pleased with the padfolio & with the prompt delivery. I'll definitely refer you to others. Thanks again.
Elaine Y.
- Thank you for the info....I await the proof email. By the way...I LOVE your proofing method! Doing it online on your website is very effective and fast - much better than using a fax. .
Merri
- Many thanks for the production and delivery of our Take Charge Electronics Hanging Pouches with our company logo. They were exactly what we needed for our recent expo: a low-cost give-away and conversation piece that visitors will take home and use frequently...while remembering our company favorably. We appreciate your service!
Best Wishes-Karen
- Thank you so much for your help with this order. The customer service provided by your company has made this entire process so easy! I look forward to working with you again soon!! Thank you, .
Renee
- I received my package today with the Golf Backpacks and was surprised at how large they are and am so satisfied! Thank you for these ease of ordering and quality of the product. Sincerely,
Kathy
- Dear Service Department, I just had to write and tell you what a HUGE hit your Santa Stress Balls were with our client. We ordered the stress balls as a giveaway for the holidays for our clients customers. They LOVED them.....we have pictures posted on their home page and everyone just loved the giveaway. I appreciate your prompt service and the great product. Many thanks for your help.....Happy Holidays !
Best regards,
Wendy
- Hi Candy, I meant to email you to thank you so much for everything. The pens looked great and were delivered on time for our event--there was nothing more we could ask for. I hope to work with you in the future!
Best-Jonathan
- Rachel, we received the hard hat keychains today. They look great! We
- Thank you for your response and I appreciate the promptness. The only reason I inquired at all was because on the order page under Order Status, it stated Hold. But this clears it up and I'm sure I either read it wrong or it hasn't upgraded yet. I knew it was originally put on hold due to the first color choice not being available and I thought we had resolved it. It is great to know that it has indeed been resolved. It all sounds wonderful. I can't wait to see them and 9/18/08 is more than acceptable. And if it counts for anything, I really think your company has wonderful customer service representatives. After our order yesterday, we were promptly informed of the difficulty regarding the color and then the phone calls. I believe Garrett Specialties ranks high in the old belief of the Customer comes first. Kudos. .
Libby
- Just a short note to thank you processing my order so quickly. It arrived yesterday well in advance of my required delivery date. I will be returning to your Web site for future orders. Thanks,
Peter
- Thank you for your email confirming that my order has shipped. The professionalism and efficiency displayed by Garrett Specialties has been greatly appreciated. You have made the process seamless. I will without hesitation contact you again for future projects.
Best Regards-Susan