We redefine the standards in customer service...
- Hi Arleen
This is my first time ordering merchandise from Garrett Specialties. I
will be attending a trade show June 9th and wanted to have something
light hearted to give clients. Researching different promotional items I
decided on going with the goofy series of pens from Points of Light
MFG. There were two distributors I decided to do business with, Garrett
was one of them. I picked two companies because one can never tell how
things will turn out and since I had such a tight deadline to work with
I wanted to have two separate options to go with. Since placing my order
with Garrett and the other company I am now of the opinion that Garrett
is the better choice. This is directly attributed to the excellent
customer service I have been receiving from Candie and the
initial help I received from Nicol. Candie has been a tremendous
pleasure to work with. My order is small but Candie has treated me like
I am a large repeat customer. I can not say the same for the other
Due to how Candie has been treating me, I will look forward to doing
additional business with Garrett Specialties.
- Candee, I do appreciate your assistance. And, am trying to glean sufficient information from my client to make both our jobs easier.
As mentioned on the phone, I did a google search to find specialty promotion companies. Your web site seemed to be the best organized, most user-friendly, provide sufficient detail so that I was at least able to research assorted items and easily view mages and pricing. Kudos to your IT team!
- This note is a "double dog thank you" for your extra detail and attention put forth towards my recent bracelet order.
The bracelets were a hit for both adults and children alike. I was so proud to donate them. If not for you and the other girls help, the huge success wouldn't of been possible. Ultimately, the vote went in the direction we needed!
- We just received AFS blankets from your company- people liked them Good job!
- THE RULES ARRIVED TODAY. THEY LOOK GREAT! THANKS FOR EXPEDITING THIS ORDER.
- Candy, Thank you so much for all of your help being the liaison in this transaction. You are a great asset! I will recommend your services and company to others.
Have a wonderful Christmas season.
- The Rulers look GREAT! Thank You Very Much for accommodating us on such a tight schedule. We look forward to doing business with you in the future.
Tammy -. Design Manager
- Great job! The order arrived today and the Pet Scoops are great! Please extend my appreciation to the staff-they have been a pleasure to work with.
- It was time for our company to order imprinted products again. Once again our company of choice was Garrett Specialties. I can
- Your Customer service department is unbeatable. I was actually able to get a live person who could answer my questions regarding giveaways for our trade show. Great Service!!
- Good morning, Candie!
Just wanted to let you know that we received the teardrop awards in time, and presented them to our group on Tuesday. They turned out great and everyone loved them!
Thank you so much for all your help. Please let your art department and Angelica know what a wonderful job they did. We really appreciate it!
- Thank you so much for your help with this order. The customer service provided by your company has made this entire process so easy! I look forward to working with you again soon!!
I was wondering if there was an area on your website for feedback. I just received the last half of our order and the cut-it-clips look PHENOMENAL! We have ordered from you all in the past and keep coming back because the work and service is so great, and we receive so many compliments on the products with our logo. Thank you so much!! We will be back again!
Charlene Marketing Supervisor
- Thank you for the beautiful pens. My percetion of "give-away" pens was that they typically are poor quality-you changed my mind. The leather-bound maps we pruchased are also excellent quality and have been very well received by our clients and prospects. I look forward to doing more business with you.
- Thank you so much for getting the pens to me in time. They are nice and the CEO is impressed with the quality of the items that we ordered. I will be looking into ordering more things that will be used for special events.
- Hey Candy,
Just wanted you to know that I approved the proofs online. Hopefully we're ready to go on this order.
Thank you for your super fast follow-up - we truly appreciate it!
Stephanie | Product Marketing Manager
- Hi Candy,
I meant to email you to thank you so much for everything. The pens looked great and were delivered on time for our event--there was nothing more we could ask for.
I hope to work with you in the future!
- Just wanted to thank you for your help w/ the massagers. They arrived yesterday. Great product. My boss had not tried something like that before. I bought something similar in wood from Body Shop many years ago and love it is why I pushed getting the massager product. Today he tried it and couldn't believe how it could press out kinks so well.
- I received the items earlier today and they look great!!!
Thank you so very much for the rush service. I was so happy to find your web site and see that all of the individual items I was looking for could be purchased through one company. It made my life (and ordering) so much easier!
Have a great weekend!
- Thanks for working with us to expedite our order!