We redefine the standards in customer service...
- Our order was received this morning. You did a nice job. The color was close to what we wanted and the lettering was very sharp and stands out. We'll keep this item in mind for our next tradeshow.
Thanks for all your help,
- Just wanted to let you know I received the items and they look great! I am not happy with a place I used for giveaways in the past, so will be happy to check out your items when we next need things. We aren’t a big company, so we don’t do large amounts, but based on my experience with you, I’d welcome the opportunity to try you again.
- Candee, I do appreciate your assistance. And, am trying to glean sufficient information from my client to make both our jobs easier.
As mentioned on the phone, I did a google search to find specialty promotion companies. Your web site seemed to be the best organized, most user-friendly, provide sufficient detail so that I was at least able to research assorted items and easily view mages and pricing. Kudos to your IT team!
- Hey, we just got the order and are pleased. Thank you for good service,
a charming voice with whom to speak (Rachel), and prompt delivery.
- I received the items earlier today and they look great!!!
Thank you so very much for the rush service. I was so happy to find your web site and see that all of the individual items I was looking for could be purchased through one company. It made my life (and ordering) so much easier!
Have a great weekend!
- Rec'd. They look fantastic. Thank you for everything
- Thank you for your email confirming that my order has shipped.
The professionalism and efficiency displayed by Garrett Specialties has been greatly appreciated.
You have made the process seamless.
I will without hesitation contact you again for future projects.
- I just wanted to take a moment to praise everyone at Garrett Specialties for the wonderful job you all do! I have been ordering from Garrett Specialties for well over three years, and every experience has been fantastic. I discovered Garrett Specialties while looking for corporate gifts for our company, I have never been so impressed with an on line company. Your great service well ...it doesn't happen much these days.
Thank you again
- Good Morning,
We received this order and they went over astoundingly well at our event. We would like to reorder 500 of each item. Please send me a price quote so that I can get it approved for purchase.
Thank you so much for your help!
Victoria Office Manager
- Hi Arleen
This is my first time ordering merchandise from Garrett Specialties. I
will be attending a trade show June 9th and wanted to have something
light hearted to give clients. Researching different promotional items I
decided on going with the goofy series of pens from Points of Light
MFG. There were two distributors I decided to do business with, Garrett
was one of them. I picked two companies because one can never tell how
things will turn out and since I had such a tight deadline to work with
I wanted to have two separate options to go with. Since placing my order
with Garrett and the other company I am now of the opinion that Garrett
is the better choice. This is directly attributed to the excellent
customer service I have been receiving from Candie and the
initial help I received from Nicol. Candie has been a tremendous
pleasure to work with. My order is small but Candie has treated me like
I am a large repeat customer. I can not say the same for the other
Due to how Candie has been treating me, I will look forward to doing
additional business with Garrett Specialties.
- Dear Service Department,
I just had to write and tell you what a HUGE hit your Santa Stress Balls were with our client. We ordered the stress balls as a giveaway for the holidays for our clients customers. They LOVED them.....we have pictures posted on their home page and everyone just loved the giveaway. I appreciate your prompt service and the great product. Many thanks for your help.....Happy Holidays !
- Hello Customer Service,
We wanted to let you know that we received our order. It was delivered in good shape and in an extremely timely manner. The highlighters are also excellent and your service is just outstanding. When we use up this 1000 highlighters, we'll be in touch. Thanks Again!
- Thanks again Garrett Specialties. We are grateful for the adverting specialty item we chose. You were such a big help!!
I just wanted to thank you again for everything. I have to say because of you I will continue to use Garrett Specialties for all my campaign needs. Hopefully, that will be for a long time coming ( praying I win in November ). You have been a pleasure to work with.
Thank you again.
- Please proceed with layout number one. It looks great. Thank you for going the extra mile to ensure we are pleased with it.
Nelda Office Manager
- I would like the logo to be printed all in Process Blue. I have been in email contact with Crystal in your art department and she has put together some wonderful proofs that I have chosen as the final product (the second proof with the white beverage opener with blue writing/logo). Thank you for great service. Garrett Specialties has our attention.
- Thank you for doing a fine job on my recent order. My husband was pleased with the padfolio & with the prompt delivery. I'll definitely refer you to others. Thanks again.
- We received the coolers and they look fantastic! We are very excited to
give them to our clients for this tournament and for future tournaments.
Thank you very much for your quick service and we look forward to
working with you again in the future!
- Just wanted to thank you for your help w/ the massagers. They arrived yesterday. Great product. My boss had not tried something like that before. I bought something similar in wood from Body Shop many years ago and love it – that’s why I pushed getting the massager product. Today he tried it and couldn’t believe how it could press out kinks so well.
- Thank you for the fine promotional product and the correct lettering on the carabiner highlighters. They are already a big hit with our clients and friends!