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Testimonials
- Hello Tracy~ I am thinking you will be happy when this order is completed and I am done bugging you! Anyway, Thank you again for all you help! You are wonderful!- Hi Arleen This is my first time ordering merchandise from Garrett Specialties. I will be attending a trade show June 9th and wanted to have something light hearted to give clients. Researching different promotional items I decided on going with the goofy series of pens from Points of Light MFG. There were two distributors I decided to do business with, Garrett was one of them. I picked two companies because one can never tell how things will turn out and since I had such a tight deadline to work with I wanted to have two separate options to go with. Since placing my order with Garrett and the other company I am now of the opinion that Garrett is the better choice. This is directly attributed to the excellent customer service I have been receiving from Candie and the initial help I received from Nicol. Candie has been a tremendous pleasure to work with. My order is small but Candie has treated me like I am a large repeat customer. I can not say the same for the other company. Due to how Candie has been treating me, I will look forward to doing additional business with Garrett Specialties. Sincerely,
- I received my package today with the Golf Backpacks and was surprised at how large they are and am so satisfied! Thank you for these ease of ordering and quality of the product. Sincerely,
- I wanted to thank you for the order we received. It looks great! Plus, the order arrived on the 4th to the hotel and everything went just fine. Thanks again and we look forward to purchasing from you in the future .
- It was time for our company to order imprinted products again. Once again our company of choice was Garrett Specialties. I can't thank you enough
- Thank you so much for your help with this order. The customer service provided by your company has made this entire process so easy! I look forward to working with you again soon!! Thank you, .
- In reference to your large order of lanyards, we had to approve the artwork because this is a rush and we were unable to get a hold of you. Excellent!!!.... Thank you for all of your help pushing this through! Regards
- Our golf outing was a success thanks to Garrett Specialties. The golf towel cleaner was a hit. You always come up with great suggestions. Please call me, we are ready for the next promotion.
- Thank you for the info....I await the proof email. By the way...I LOVE your proofing method! Doing it online on your website is very effective and fast - much better than using a fax. .
- DEAR GARRETT SPECIALTIES, I RECEIVED MY ORDER OF KEY CHAINS AND JUST WANTED TO LET YOU KNOW THAT THEY WERE EXACTLY WHAT I ORDERED AND AM SO VERY PLEASED WITH THEM. I WILL BE ORDERING FROM YOU GUYS AGAIN IN THE FUTURE. THANK YOU SO MUCH FOR SUCH GREAT SERVICE.
- We are very happy with the customer service from your company. Our sales rep was very prompt and helpful. Every time I called the toll free number we received quick service. The process from ordering to approving the proof to receiving the pens was so easy! And we can't believe how quickly we got our pens, we weren't expecting them for a couple more weeks. The product is great and sooo funny! Our clients will love them!
- This is the first time I have place an order with your company. I must say that I am very impressed with your communication during the processing of my order. I am confident that the outcome will be excellent and have felt well informed about the progress my order was making.I own a business and can say this TLC approach went a long way with me!
- Hey Candy, Just wanted you to know that I approved the proofs online. Hopefully we're ready to go on this order. Thank you for your super fast follow-up - we truly appreciate it! steph :)
- Dear Service Department, I just had to write and tell you what a HUGE hit your Santa Stress Balls were with our client. We ordered the stress balls as a giveaway for the holidays for our clients customers. They LOVED them.....we have pictures posted on their home page and everyone just loved the giveaway. I appreciate your prompt service and the great product. Many thanks for your help.....Happy Holidays !
Best regards,
- Thank you so much for all of your assistance! This is our first time purchasing from Garrett, I promise it won't be the last, such exceptional service and prompt attention. I am very anxious for our product to arrive, I'm sure we won't be disappointed. Thank you, Nicole, for your fabulous attention and customer service, you have made what could have been a frustrating situation into a pleasant experience. .
- Hi, I was wondering if there was an area on your website for feedback. I just received the last half of our order and the cut-it-clips look PHENOMENAL! We have ordered from you all in the past and keep coming back because the work and service is so great, and we receive so many compliments on the products with our logo. Thank you so much!! We will be back again!
- This note is to express my gratitude for all your help in getting my material to us on time. The pens and ID cases were a big hit. Thanks again. Garrett Specialties will be on my "A=List".
- Thank you for your response and I appreciate the promptness. The only reason I inquired at all was because on the order page under Order Status, it stated Hold. But this clears it up and I'm sure I either read it wrong or it hasn't upgraded yet. I knew it was originally put on hold due to the first color choice not being available and I thought we had resolved it. It is great to know that it has indeed been resolved. It all sounds wonderful. I can't wait to see them and 9/18/08 is more than acceptable. And if it counts for anything, I really think your company has wonderful customer service representatives. After our order yesterday, we were promptly informed of the difficulty regarding the color and then the phone calls. I believe Garrett Specialties ranks high in the old belief of the Customer comes first. Kudos. .
- Thank you for doing a fine job on my recent order. My husband was pleased with the padfolio & with the prompt delivery. I'll definitely refer you to others. Thanks again.
- We received the acrobat metal clips, and they turned out wonderfully!! They now are back in Maryland, for the conference there next week. Thank you so much for working with us on this; we are extremely pleased with the end product, and in fact I would like to order another 350 -- and have them shipped to our offices here in San Francisco. We are having another event this fall where these would be great give aways!! Let me know what I need to do to set this additional order into production~~ Thanks so much; I look forward to hearing from you.



