We redefine the standards in customer service...
- Just a short note to thank you processing my order so quickly. It arrived yesterday well in advance of my required delivery date. I will be returning to your Web site for future orders. Thanks,

- We received the acrobat metal clips, and they turned out wonderfully!! They now are back in Maryland, for the conference there next week. Thank you so much for working with us on this; we are extremely pleased with the end product, and in fact I would like to order another 350 -- and have them shipped to our offices here in San Francisco. We are having another event this fall where these would be great give aways!! Let me know what I need to do to set this additional order into production~~ Thanks so much; I look forward to hearing from you.
Esther-Executive Director

- I wanted to write to thank you for everything. I received the water bottles that I ordered for our elementary school today and I am very satisfied. In fact, I am extremely happy with the whole process. Everyone I dealt with was so nice and helpful and my product arrived right on schedule. You will be the first place I go next time we need something. Thank you again! .

- Hello Kim~ I am thinking you will be happy when this order is completed and I am done bugging you! Anyway, Thank you again for all you help! You are wonderful!

- I would like to complement the professional service I received from Garrett Specialties. I spoke with Kim, Tracy and Nikki and they were all very helpful. Each person knew my order. I was walked through every step and my questions were answered in a friendly knowledgeable way. I am the head of the promotions division for my company and rest assured Garrett Specialties is number One.
Scott Marketing Director of Promotions

- I received your phone message and wish to apologize for not getting back in touch with you sooner. This has been a very busy time of year for all of us. That being said let me say the wording we requested on the handle is good we won't require anything else. Secondly, time of shipment, any time through the middle of January is ok with us as we still have some left to hand out. Thirdly, I wish to thank you so much for being part of "OUR" team. You've always been so helpful, followed up where needed and communicated in a professional way. Everything we've received from you has been a quality product and with the quantity needed and quickly handled. Knowing this expect us to continue doing business with you this coming year. In closing we wish you all of your staff a Happy and Safe Holiday Season, from my steering team and myself here at Main Station, Merry Christmas and Happy New Year. .

- Thank you for the fine promotional product and the correct lettering on the carabiner highlighters. They are already a big hit with our clients and friends!

- Good morning, Candie! Just wanted to let you know that we received the teardrop awards in time, and presented them to our group on Tuesday. They turned out great and everyone loved them! Thank you so much for all your help. Please let your art department and Angelica know what a wonderful job they did. We really appreciate it!
Bev Longnecker ERWIA

- Just got the shipment. The can holders look wonderful! Thank you for the great service! I will definitely recommend your company to others here.

- Dear Service Department, I just had to write and tell you what a HUGE hit your Santa Stress Balls were with our client. We ordered the stress balls as a giveaway for the holidays for our clients customers. They LOVED them.....we have pictures posted on their home page and everyone just loved the giveaway. I appreciate your prompt service and the great product. Many thanks for your help.....Happy Holidays !
Best regards,

- Hi Candy, I meant to email you to thank you so much for everything. The pens looked great and were delivered on time for our event--there was nothing more we could ask for. I hope to work with you in the future!

- Thank you so much for all of your assistance! This is our first time purchasing from Garrett, I promise it won't be the last, such exceptional service and prompt attention. I am very anxious for our product to arrive, I'm sure we won't be disappointed. Thank you, Nicole, for your fabulous attention and customer service, you have made what could have been a frustrating situation into a pleasant experience. .

- Thank you for doing a fine job on my recent order. My husband was pleased with the padfolio & with the prompt delivery. I'll definitely refer you to others. Thanks again.
Elaine Y.

- Rec'd. They look fantastic. Thank you for everything

- Candy, I just wanted to thank you again for everything. I have to say because of you I will continue to use Garrett Specialties for all my campaign needs. Hopefully, that will be for a long time coming ( praying I win in November ). You have been a pleasure to work with. Thank you again.

- Please proceed with layout number one. It looks great. Thank you for going the extra mile to ensure we are pleased with it.
Nelda Office Manager

- You not only have the best selection of promotional items, but I couldn

- Well where do I start

- Dear Garrett Specialties, I just received the order of pens I placed at the end of last week and I wanted to write to inform you how pleased I am. I was working with Nicole the whole time and she was nothing other than helpful. I felt very taken care of throughout the entire process. In addition I was a little uneasy about the inexpensive price of the pens we ordered because other websites had the same pens for twice as much. However, the quality was entirely uncompromised and the entire transaction was a pleasure. I will certainly be reordering from you in the future. The pens looked even better than what I had expected. The color was perfect and the writing ability of the pen was even better than what I had imagined for such an inexpensive product. Thank you so much. Sincerely,
Alexandra Marketing Director

- Thank you for your email confirming that my order has shipped. The professionalism and efficiency displayed by Garrett Specialties has been greatly appreciated. You have made the process seamless. I will without hesitation contact you again for future projects.
Best Regards-Susan