We redefine the standards in customer service...
- Thank you for your email confirming that my order has shipped. The professionalism and efficiency displayed by Garrett Specialties has been greatly appreciated. You have made the process seamless. I will without hesitation contact you again for future projects.
Best Regards-Susan


- Thank you for your response and I appreciate the promptness. The only reason I inquired at all was because on the order page under Order Status, it stated Hold. But this clears it up and I'm sure I either read it wrong or it hasn't upgraded yet. I knew it was originally put on hold due to the first color choice not being available and I thought we had resolved it. It is great to know that it has indeed been resolved. It all sounds wonderful. I can't wait to see them and 9/18/08 is more than acceptable. And if it counts for anything, I really think your company has wonderful customer service representatives. After our order yesterday, we were promptly informed of the difficulty regarding the color and then the phone calls. I believe Garrett Specialties ranks high in the old belief of the Customer comes first. Kudos. .
Libby


- I just wanted to take a moment to praise everyone at Garrett Specialties for the wonderful job you all do! I have been ordering from Garrett Specialties for well over three years, and every experience has been fantastic. I discovered Garrett Specialties while looking for corporate gifts for our company, I have never been so impressed with an on line company. Your great service well ...it doesn't happen much these days. Thank you again
Cory


- You not only have the best selection of promotional items, but I couldn

- Hi, I was wondering if there was an area on your website for feedback. I just received the last half of our order and the cut-it-clips look PHENOMENAL! We have ordered from you all in the past and keep coming back because the work and service is so great, and we receive so many compliments on the products with our logo. Thank you so much!! We will be back again!
Charlene Marketing Supervisor


- Just wanted to let you know I received the items and they look great! I am not happy with a place I used for giveaways in the past, so will be happy to check out your items when we next need things. We aren’t a big company, so we don’t do large amounts, but based on my experience with you, I’d welcome the opportunity to try you again. Thanks, Maggie

- Just wanted to let you know I received the items and they look great! I am not happy with a place I used for giveaways in the past, so will be happy to check out your items when we next need things. We aren’t a big company, so we don’t do large amounts, but based on my experience with you, I’d welcome the opportunity to try you again.
Thanks, Maggie


- Thanks for your follow-up, Kim. This is our first time ordering from Garrett (we usually order pens from

- Thank you for the beautiful pens. My percetion of "give-away" pens was that they typically are poor quality-you changed my mind. The leather-bound maps we pruchased are also excellent quality and have been very well received by our clients and prospects. I look forward to doing more business with you.
John


- Candy, I just wanted to thank you again for everything. I have to say because of you I will continue to use Garrett Specialties for all my campaign needs. Hopefully, that will be for a long time coming ( praying I win in November ). You have been a pleasure to work with. Thank you again.
Sincerely-Jason


- Thank you so much for your help. The boxes were just delivered to me this afternoon. Your Customer Service is phenomenal!

Denise C.


- Many thanks! We are again DELIGHTED with the version of the Logo that Christina did for this. It turned out that the "regular" (non-outline) was too washed out where the trees and roof were. That's interesting, because it doesn't look "too heavy" when in green instead of white. - I still joke about only being able to do "a reasonably good imitation of a stick figure", and not much more! Ruth will send us a few when they arrive, along with some of the rubber duckies. And we'll have a bunch of Moosies out to her, for the rental guests (most are for outside promo purposes, but THEY ARE THE CUTEST THING EVER, and we are sure that parents WILL be wanting them for their children... especially given that we can price them quite low. Did you know that they even have little "hoof" stitching on their lower feet/paws/legs? There were several touches we didn't expect. And the little size is just PERFECT... too, too CUTE! We are thoroughly ENJOYING these products (and hope others will, too, of course!).
Pennie


- In reference to your large order of lanyards, we had to approve the artwork because this is a rush and we were unable to get a hold of you. Excellent!!!.... Thank you for all of your help pushing this through! Regards
Brendan


- Rachel, we received the hard hat keychains today. They look great! We

- Hello Customer Service, We wanted to let you know that we received our order. It was delivered in good shape and in an extremely timely manner. The highlighters are also excellent and your service is just outstanding. When we use up this 1000 highlighters, we'll be in touch. Thanks Again!
Jim


- Hello Kim~ I am thinking you will be happy when this order is completed and I am done bugging you! Anyway, Thank you again for all you help! You are wonderful!
Heidi


- I wanted to write to thank you for everything. I received the water bottles that I ordered for our elementary school today and I am very satisfied. In fact, I am extremely happy with the whole process. Everyone I dealt with was so nice and helpful and my product arrived right on schedule. You will be the first place I go next time we need something. Thank you again! .
Sara


- Hello We received our order from you and everything was great. Thanks Again
Dan


- I would like to complement the professional service I received from Garrett Specialties. I spoke with Kim, Tracy and Nikki and they were all very helpful. Each person knew my order. I was walked through every step and my questions were answered in a friendly knowledgeable way. I am the head of the promotions division for my company and rest assured Garrett Specialties is number One.
Scott Marketing Director of Promotions


- I would like the logo to be printed all in Process Blue. I have been in email contact with Crystal in your art department and she has put together some wonderful proofs that I have chosen as the final product (the second proof with the white beverage opener with blue writing/logo). Thank you for great service. Garrett Specialties has our attention.
Conrad