Testimonials

- We are very happy with the customer service from your company. Our sales rep was very prompt and helpful. Every time I called the toll free number we received quick service. The process from ordering to approving the proof to receiving the pens was so easy! And we can't believe how quickly we got our pens, we weren't expecting them for a couple more weeks. The product is great and sooo funny! Our clients will love them!

Tiffany - Loss Solutions Group
- I would like to complement the professional service I received from Garrett Specialties. I spoke with Kim, Tracy and Nikki and they were all very helpful. Each person knew my order. I was walked through every step and my questions were answered in a friendly knowledgeable way. I am the head of the promotions division for my company and rest assured Garrett Specialties is number One.
Scott Marketing Director of Promotions
- This note is to express my gratitude for all your help in getting my material to us on time. The pens and ID cases were a big hit. Thanks again. Garrett Specialties will be on my "A=List".
Richard L.
- Hi Arleen This is my first time ordering merchandise from Garrett Specialties. I will be attending a trade show June 9th and wanted to have something light hearted to give clients. Researching different promotional items I decided on going with the goofy series of pens from Points of Light MFG. There were two distributors I decided to do business with, Garrett was one of them. I picked two companies because one can never tell how things will turn out and since I had such a tight deadline to work with I wanted to have two separate options to go with. Since placing my order with Garrett and the other company I am now of the opinion that Garrett is the better choice. This is directly attributed to the excellent customer service I have been receiving from Candie and the initial help I received from Nicol. Candie has been a tremendous pleasure to work with. My order is small but Candie has treated me like I am a large repeat customer. I can not say the same for the other company. Due to how Candie has been treating me, I will look forward to doing additional business with Garrett Specialties. Sincerely,
Mike C.
- Thank you so much for your help with this order. The customer service provided by your company has made this entire process so easy! I look forward to working with you again soon!! Thank you, .
Renee
- Thank you for doing a fine job on my recent order. My husband was pleased with the padfolio & with the prompt delivery. I'll definitely refer you to others. Thanks again.
Elaine Y.
- Candee, I wanted to follow-up with you about the knife that you helped us find as a giveaway for our guys at our Men
- Good morning, Candie! Just wanted to let you know that we received the teardrop awards in time, and presented them to our group on Tuesday. They turned out great and everyone loved them! Thank you so much for all your help. Please let your art department and Angelica know what a wonderful job they did. We really appreciate it!
Bev Longnecker ERWIA
- Hi to everyone on staff! I would like to thank you for the awesome experience I have had with your company. I was a little nervous about ordering online
- Thank you so much for all of your assistance! This is our first time purchasing from Garrett, I promise it won't be the last, such exceptional service and prompt attention. I am very anxious for our product to arrive, I'm sure we won't be disappointed. Thank you, Nicole, for your fabulous attention and customer service, you have made what could have been a frustrating situation into a pleasant experience. .
Lori
- Thanks for fulfulling my order. Everything came as expected, it was a pleasure. Thanks.
Teri.
- The order has been received. We are so impressed with the quality of this item; the printing is of exceptionally high quality. We look forward to doing business with you again in the future. .
Anna
- Please proceed with layout number one. It looks great. Thank you for going the extra mile to ensure we are pleased with it.
Nelda Office Manager
- Hey Candy, Just wanted you to know that I approved the proofs online. Hopefully we're ready to go on this order. Thank you for your super fast follow-up - we truly appreciate it! steph :)
Stephanie | Product Marketing Manager
- Thank you for all your efforts!!! The bags arrived today and I love them. Scott - the color is fabulous!! You were right in your choice. Thanks to all once again.
Priscilla
- Candy, I just wanted to thank you again for everything. I have to say because of you I will continue to use Garrett Specialties for all my campaign needs. Hopefully, that will be for a long time coming ( praying I win in November ). You have been a pleasure to work with. Thank you again.
Sincerely-Jason
- Your Customer service department is unbeatable. I was actually able to get a live person who could answer my questions regarding giveaways for our trade show. Great Service!!
Harry
- We received the acrobat metal clips, and they turned out wonderfully!! They now are back in Maryland, for the conference there next week. Thank you so much for working with us on this; we are extremely pleased with the end product, and in fact I would like to order another 350 -- and have them shipped to our offices here in San Francisco. We are having another event this fall where these would be great give aways!! Let me know what I need to do to set this additional order into production~~ Thanks so much; I look forward to hearing from you.
Esther-Executive Director
- We received the coolers and they look fantastic! We are very excited to give them to our clients for this tournament and for future tournaments. Thank you very much for your quick service and we look forward to working with you again in the future! Thank you, .
Becky Lantinga Account Management
- We are very excited and very pleased with our final products. The footballs and backpacks look great. Thank you so much for all your help. Your customer service in the art department was very helpful and friendly. We would definitely use your company again and recommend you to others. Thanks!!
Kristi Blair