We redefine the standards in customer service...
- I received the pens today and am COMPLETELY pleased; what a wonderful item.
Thank you for getting them to me on-time.
- Well where do I start
- This note is a "double dog thank you" for your extra detail and attention put forth towards my recent bracelet order.
The bracelets were a hit for both adults and children alike. I was so proud to donate them. If not for you and the other girls help, the huge success wouldn't of been possible. Ultimately, the vote went in the direction we needed!
- Hey Candy,
Just wanted you to know that I approved the proofs online. Hopefully we're ready to go on this order.
Thank you for your super fast follow-up - we truly appreciate it!
Stephanie | Product Marketing Manager
- I would like the logo to be printed all in Process Blue. I have been in email contact with Crystal in your art department and she has put together some wonderful proofs that I have chosen as the final product (the second proof with the white beverage opener with blue writing/logo). Thank you for great service. Garrett Specialties has our attention.
- This is the first time I have place an order with your company. I must say that I am very impressed with your communication during the processing of my order. I am confident that the outcome will be excellent and have felt well informed about the progress my order was making.I own a business and can say this TLC approach went a long way with me!
- Many thanks!
We are again DELIGHTED with the version of the Logo that Christina did for this. It turned out that the "regular" (non-outline) was too washed out where the trees and roof were. That's interesting, because it doesn't look "too heavy" when in green instead of white. - I still joke about only being able to do "a reasonably good imitation of a stick figure", and not much more!
Ruth will send us a few when they arrive, along with some of the rubber duckies.
And we'll have a bunch of Moosies out to her, for the rental guests (most are for outside promo purposes, but THEY ARE THE CUTEST THING EVER, and we are sure that parents WILL be wanting them for their children... especially given that we can price them quite low.
Did you know that they even have little "hoof" stitching on their lower feet/paws/legs? There were several touches we didn't expect.
And the little size is just PERFECT... too, too CUTE!
We are thoroughly ENJOYING these products (and hope others will, too, of course!).
- The order has been received. We are so impressed with the quality of this item; the printing is of exceptionally high quality. We look forward to doing business with you again in the future.
- Please proceed with layout number one. It looks great. Thank you for going the extra mile to ensure we are pleased with it.
Nelda Office Manager
- Dear Garrett Specialties,
I just received the order of pens I placed at the end of last week and I wanted to write to inform you how pleased I am. I was working with Nicole the whole time and she was nothing other than helpful. I felt very taken care of throughout the entire process. In addition I was a little uneasy about the inexpensive price of the pens we ordered because other websites had the same pens for twice as much. However, the quality was entirely uncompromised and the entire transaction was a pleasure. I will certainly be reordering from you in the future. The pens looked even better than what I had expected. The color was perfect and the writing ability of the pen was even better than what I had imagined for such an inexpensive product.
Thank you so much.
Alexandra Marketing Director
- The Rulers look GREAT! Thank You Very Much for accommodating us on such a tight schedule. We look forward to doing business with you in the future.
Tammy -. Design Manager
- Just wanted to thank you for your help w/ the massagers. They arrived yesterday. Great product. My boss had not tried something like that before. I bought something similar in wood from Body Shop many years ago and love it is why I pushed getting the massager product. Today he tried it and couldn't believe how it could press out kinks so well.
- Hi Arleen
This is my first time ordering merchandise from Garrett Specialties. I
will be attending a trade show June 9th and wanted to have something
light hearted to give clients. Researching different promotional items I
decided on going with the goofy series of pens from Points of Light
MFG. There were two distributors I decided to do business with, Garrett
was one of them. I picked two companies because one can never tell how
things will turn out and since I had such a tight deadline to work with
I wanted to have two separate options to go with. Since placing my order
with Garrett and the other company I am now of the opinion that Garrett
is the better choice. This is directly attributed to the excellent
customer service I have been receiving from Candie and the
initial help I received from Nicol. Candie has been a tremendous
pleasure to work with. My order is small but Candie has treated me like
I am a large repeat customer. I can not say the same for the other
Due to how Candie has been treating me, I will look forward to doing
additional business with Garrett Specialties.
- I just wanted to say THANK YOU for our CD cases. Not only did they come out fantastic but were delivered prior to schedule. It has been delightful to deal with your company and look forward to doing additional business in the future.
- Thank you sooooo much for rushing this through for me!!!! Nicole you are the best!!!
- We received the acrobat metal clips, and they turned out wonderfully!! They now are back in Maryland, for the conference there next week. Thank you so much for working with us on this; we are extremely pleased with the end product, and in fact I would like to order another 350 -- and have them shipped to our offices here in San Francisco. We are having another event this fall where these would be great give aways!!
Let me know what I need to do to set this additional order into production~~ Thanks so much; I look forward to hearing from you.
I wanted to follow-up with you about the knife that you helped us find as a giveaway for our guys at our Men
- Hi Nicole,
Thank you for your help in expediting the process of getting our umbrellas. We got them today and LOVE them! We will definitely keep Garrett Specialties in mind for the next time (and there WILL be more) we need a customized product. Thanks again!
- Thank you for the fine promotional product and the correct lettering on the carabiner highlighters. They are already a big hit with our clients and friends!
- Many thanks for the production and delivery of our Take Charge Electronics Hanging Pouches with our company logo.
They were exactly what we needed for our recent expo: a low-cost give-away and conversation piece that visitors will take home and use frequently...while remembering our company favorably.
We appreciate your service!