Is Customer Appreciation Important?
Today most people expect to be treated well and deliver good customer service. So to stand out you need to be creative and go that extra mile to show the people you deal with that we will go the extra mile as customer loyalty is important. Some companies feel that all they need to do is write a note, email, text, or call with a quick "thank you". However, if you take the time and pick that perfect giveway or gift you just told that customer that they are extremely important you. Plus you are advertising your company with your brand logo.
Customer Appreciation Day
The National Customer Appreciation Day is April 18th. However, that doesn't mean you have to wait until April to show your customer you appreciate them. If a day was created, people saw the importance of recognizing those that support your company. After doing some research we found that the majority of customers remember when they are given a promotional product. Make a big impression and a positive impression with promotional advertising for your loyal customers and hopefully they will turn into repeat customers.
Offer a Customer Loyalty Program
By definition, a customer loyalty program is a marketing approach that recognizes and rewards customers who purchase or engage with a brand on a recurring basis. When a customer is loyal to your company, they do not hazel over pricing or availability but are more influenced by the quality of service. This type of program will help retain customers in the crazy world of competitive market which you are a click away from the competitor.