CUSTOMER SERVICE
TERMS & CONDITIONS
SECURITY CONCERNS
GENERAL INFORMATION

Personal Contact & Services

Personal Contact

Garrett Specialties believes that personal contact is essential for building relationships and trust with our customers. Please call us at 800-320-1510 or 856-424-4818. No one works on commission, so everyone is happy to help. If more information is needed, one of our sales representatives will assist you. Our new website is designed to make ordering easier, but phone orders are always welcome.

When ordering online, you will receive an order acknowledgment. For phone orders, an order form will be faxed to you. Please complete and fax it back. Once we receive your artwork and order, we start processing. A confirmation and tracking information will be emailed along with your final invoice.

Art & Graphic Design Services

Our full-service art and graphic design division can clean up or recreate artwork with moderate to complex levels of detail. Additional charges apply for artwork recreation. Typesetting is free if the fonts are TrueType or Type 1 PostScript. Logo design services are also available.

Payment Options

Orders can be paid by Visa, MasterCard, American Express, or check.

Customer Support & Products

Our sales, accounting, shipping, and art staff provide complete customer service. Garrett Specialties offers over 750,000 promotional items imprinted with your company logo or message. Our representatives are highly trained and experienced professionals in promotional products.

Website Accuracy & Errors

We strive for accurate information on our website. Occasionally, errors or misprints occur. Garrett Specialties reserves the right to correct or cancel any order due to misprints or pricing errors. If your credit card was charged, a credit will be issued according to your bank's policies.

Site Images

We provide clear images for guidance. Monitors may display colors differently, so we suggest ordering a sample for evaluation. Garrett Specialties cannot be held responsible for color, size, or detail differences between monitor images and actual products.

Warranties

All goods sold are free of any security interest and include all transferable warranties provided by the manufacturer. No other express or implied warranties are made.

Special Offers & Coupons

We offer special promotions and coupons from time to time. Each coupon is valid for one use per customer and cannot be combined with other offers. Shipping charges are not included. Apply coupon codes at the time of order.

Contact Us

We want to build relationships through our service, not just our products. Contact us anytime, and someone will respond promptly.