TERMS & CONDITIONS
- Our Guarantee
- Overruns & Underruns
- Shipping Information
- Order Process
- Cancellation Policy
Garrett Specialties values our customers therefore we will try to do everything in our power to provide you with the top-notch customer service so your experience with us is pleasurable and painless. We appreciate your business. To meet our high standards, we only select top rated products. We guarantee that your order will be received free from defects or damage and personalized as you approved, or we will replace your order or issue you a full refund.
We will clean up artwork with moderate levels of detail starting at $27.50, complex artwork starts at $50.00. Our top graphic designers can recreate complex designs with high levels of detail. Typesetting is also free, providing the fonts are TrueType and Type 1 postscript fonts.
Garrett Specialties reserves the right to make price adjustments. There are no hidden costs. In certain instances you may receive an overage on your order. This is typical in the business due to the nature of custom printing. Garrett Specialties does not charge our customer for this occurrence. We absorb the cost and pass back to the customer the over runs. We feel if you order 1000 stress balls you should pay for 1000 and not 1250. You are charged for what you ordered. You always will get more from Garrett Specialties not less.