TERMS & CONDITIONS
- Our Guarantee
- Overruns & Underruns
- Shipping Information
- Order Process
- Cancellation Policy
Garrett Specialties promptly delivers strategic, creative solutions for each of our client's promotional merchandise needs. Since 1991, Garrett Specialties has been offering over 750,000 promotional items imprinted with your company logo or message. Our sales representatives are highly trained and experienced profess the promotional products industry. We were one of the first advertising specialties businesses on the web in the 90's.
Our sales support, accounting, shipping, and art staff members provide a solid foundation of complete customer service. Our principals are respected in the promotional product industry and are members of the Advertising Specialties Institute, Promotional Products Association and the Awards and Recognition Association - highly regarded entities of the corporate promotional gift business.
We are a main promotional resource for businesses big and small. We offer promotional products that are unique and new. Many of our products cannot be seen on other sites. Garrett Specialties offers the most extensive product line of promotional products available. All products can be easily ordered online or by calling our live and friendly customer service staff. Our goal is to quickly move you through the ordering process with an old-fashioned personal touch, making the process as effortless as possible.
The Garrett Specialties website was awarded best website by the Promotional Products Association. We continue to strive to give you a state of the art website. The most important element is you, our customer, because at the end of the day customer service is key.
We offer more payment options than most promotional product sites. You can pay for your order by credit card Visa, Master Card, American Express or by check.
Our Ordering Process Made Easy
When an order is placed with Garrett Specialties within 30 days of receipt of sample, a credit will be applied to your order. The credit will be the cost of the sample and the $15.00 Processing Fee only. (Please note: shipping charges will not be credited). If multiple samples are requested the credit against actual items ordered will be applied only.
FREE Virtual Proof with Every Order!. Our Art department wants your logo to look great.
Why Garrett Specialties
Garrett Specialties was one of the first promotional products company to offer the ease of buying online in the late 90's. At the time everyone thought we were nuts. Today it is hard to know who to trust. We have been in business for over 25 years. We can boost that our return customer rate is over 75%. We understand that our products need to work with your promotion. If the item you are looking for is not on our site, we have customer specialists that will research the giveaway you are looking for as we have access to our data base of over a million products. There are three important elements we believe and that is Service, Service and more Service.