TERMS & CONDITIONS
- Our Guarantee
- Overruns & Underruns
- Shipping Information
- Order Process
- Cancellation Policy
Privacy & Security
Orders placed with Garrett Specialties over the Internet are secure and safe. We you enter information on to our website we will protect your information both online and offline. We use an SSL certificate to protect the information you submit to our site. It encrypts names, addresses, passwords, account information, credit card numbers and more so hackers and other online criminals can't read them. The use of SSL Certificates delivers peace of mind and superior-quality service.
An SSL certificate serves as an electronic "passport." It establishes the website's authenticity and credibility and enables the browser and Web server to build a secure, encrypted connection.
Garrett Specialties owns a Premium SSL Certificate which gives the you an additional visual cue, that displays our name against a distinctive green background in your browser bar. When you are on an SSL-protected page, the following visual indicators appear to show you that our site is secure and to give you the confidence to proceed:
- A "padlock" icon in the browser's status bar
- The https:// prefix in the URL
- The URL address bar turns to green.
Our certificate includes a #1 net-new SSL certificate that is fully validated and covers up to 256-bit encryption. It is validated every 5 years and has 99% browser recognition, stringent authentication, and has a Warranty (up to $250,000).
SSL is short for Secure Sockets Layer. The SSL protocol was developed by Netscape and is supported by all popular web browsers such as Internet Explorer, Firefox, and Google Chrome. SSL is then used to encrypt the data transmitted (secure SSL transactions) between a browser and web server (and vice versa). Browsers indicate an SSL secured session by changing the http to https and displaying a small padlock. Website visitors can click on the padlock to view the SSL certificate.
256 bit SSL is also referred to as Premium SSL Security. The 256 bit tells you the size of the encryption key used to encrypt the data being passed between a web browser and web server. Because the size of the 256 bit key is large it is computationally unfeasible to crack and hence is known as Premium SSL Security. Encryption is a means of scrambling information so that it cannot be reassembled without the key.
Please do not send any credit card information to us via e-mail. Information sent in an e-mail is not encrypted, and is not secure. However, if you do not wish to enter your credit card information across the Web, please don't hesitate to call Customer Service at 1-800-320-1510 or 856-424-4818. We will be happy to take the information over the phone.
Garrett Specialties respects your privacy with the information that we collect about our clients. We do not share any information supplied to us by you with any third parties. You may at any time contact us at [email protected] or call toll free at 800.320.1510.
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill
out a form. Most of the information we collect during your online registration process is used to process orders. We will use the shipping address you provide and will contact you about current orders with the contact information you provide. We do not share your personal and financial information with any third parties. Garrett Specialties is the sole owner of the information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. Information collected includes name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as credit cards. This information and it is not shared with any third parties for their promotional purposes. The only exception is when processing your credit card information with the merchant bank for authorization and approval. This process is protected by an SSL certificate. See the Security paragraph above.
We will use your email to inform you about the status of your order or to send you news, updates and sale information. You may be removed from our email list at anytime by simply emailing us a message at [email protected]
What do Cookies Do?
By default, cookies in enabled on most modern browsers. Please make sure before submitting information that you enable cookies in your browser. Cookies are a piece of information delivered from a web site to the client's browser, and then stored on the computer. Cookies make using the Internet easier by, among other things, saving your passwords and preferences for you. Cookies holds information on the times and dates you have visited web sites. This information is necessary for the shopping cart to store items as you browse the web site. Cookies will not take any personal information about you. Cookies themselves do nothing. Please do not be concerned that a virus or an evil program of some sort has been placed on your computer. The cookie is a text file. It is not executable. That means it can't run like a program. Cookies are in wide use today.
Live Chat and IP Addresses
An IP address is a unique number assigned to every device. IP address are used to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We do not distribute or share IP information with any third parties for their promotional purposes.
Live Chat enbales us to communicate with our online customers instantly via a thrid party text communication program. We do not collect personal or finacial information from chat users. Transcripts of all chat sessions are stored on our encrypted systems. Cookies on this site enables visitors to our site to initiate a text-based chat session with our customer service. We also collect data through aggregated tracking information derived mainly by tallying page views throughout our site.
Sharing, User Updates, and External Links
We use an outside suppliers and shipping companies (UPS, FedEx, USPS) to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. Garrett Specialties is a New Jersey Corporation and shall abide by all federal and state laws. Garrett Specialties shall disclose any personally identifiable information when required to by law such as when complying with a judicial proceeding, court order or subpoena. If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We do not store this information.
If your personal information such as email address, shipping address, billing addres.. etc, changes you can update that information anytime by logging into your account or contacting customer service.
You may find links to other sites on this website. Garrett Specialties is not responsible for the privacy practices of other sites.We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Rights to Use Trademarks-Customers
Please make sure before submitting a design to Garrett Specialties, that you warrant and represent that you are the sole, legal owner, authorized agent or licensee of all rights, including copyright, to each copyright, trademark, service mark, trade name, logo, statement, portrait, graphic, artwork, photograph, picture or illustration of any person or any other intellectual property included in such design.
Use of the any Logo for promotional purposes without the prior written consent of authorized agent or affiliate of the register owner of the logo may constitute trademark infringement and unfair competition in violation of federal and state laws.
A customer who submits copyright, trademark, service mark, trade name, logo, statement, portrait, graphic, artwork, photograph, picture or illustration of any person or any other intellectual property included in such design agrees to indemnify and hold harmless Garrett Specialties and its agents, employees or any other person against loss or expense including attorneys fees for illegal use. Garrett Specialties will also not accept responsibility or liability for the actions of clients who have misrepresented their ownership of licenses or trademarks.
All materials on this site are the copyrighted property of Garrett Specialties. We have provided on each product the ability to press the page for your internal or personal use only. Please note if you wish to reproduce or make any changes anything from our website permission is required from Garrett Specialties.
By using the Garrett Specialties website you are agree to indemnify and hold harmless Garrett Specialties and its officers, agents, employees or any other person against loss or expense including attorneys fees for illegal use that arise out or relates to any information on our site or the use of the site.
Rights to Use Trademarks-On the Website
By that are shown on our website are the sole purpose of illustrating how a product will look when decorated to give our customers an idea of logo reproduction capabilities. The trademarks and copyrights from other companies are not owned by Garrett Specialties. Garrett Specialties does not grant permission to reproduce logos in any way shape or form.
The contents of the Garrett Specialties web site is copyrighted material and is owned by Garrett Specialties. We welcome you to use the web site for shopping resource. The contents of the Garrett Specialties website including but not limited to, text, graphics, layout, logos, images, buttons, clips and software are copyrighted and owned by Garrett Specialties.