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Over Runs and Under Runs
Garrett Specialties does not charge our customers for this occurrence. We absorb the cost and pass the extra products back to our customers. We believe if you order 1,000 stress balls, you should only pay for 1,000 — not 1,250. You are charged only for what you ordered. You always receive more from Garrett Specialties, not less.
What Are Overruns and Underruns?
Essentially, an overrun is the additional quantity of products printed above what the customer ordered. Underruns occur when fewer products than ordered are printed. To ensure each product is printed correctly, occasional overruns may occur. The industry standard is plus or minus 10% to 25%.
When underruns occur, customers can be left shorthanded for an event. This will not happen with Garrett Specialties. We also offer great pricing, ensuring you get the quantity you ordered — and sometimes even more!
Trust Garrett Specialties for consistent, high-quality promotional products with no unexpected shortages.
