We redefine the standards in customer service...
- I just wanted to take a moment to praise everyone at Garrett Specialties for the wonderful job you all do! I have been ordering from Garrett Specialties for well over three years, and every experience has been fantastic. I discovered Garrett Specialties while looking for corporate gifts for our company, I have never been so impressed with an on line company. Your great service well ...it doesn't happen much these days.
Thank you again
I wanted to follow-up with you about the knife that you helped us find as a giveaway for our guys at our Men
- Just wanted to thank you for your help w/ the massagers. They arrived yesterday. Great product. My boss had not tried something like that before. I bought something similar in wood from Body Shop many years ago and love it – that’s why I pushed getting the massager product. Today he tried it and couldn’t believe how it could press out kinks so well.
- Our order was received this morning. You did a nice job. The color was close to what we wanted and the lettering was very sharp and stands out. We'll keep this item in mind for our next tradeshow.
Thanks for all your help,
- Dear Service Department,
I just had to write and tell you what a HUGE hit your Santa Stress Balls were with our client. We ordered the stress balls as a giveaway for the holidays for our clients customers. They LOVED them.....we have pictures posted on their home page and everyone just loved the giveaway. I appreciate your prompt service and the great product. Many thanks for your help.....Happy Holidays !
- Hi Candy,
I meant to email you to thank you so much for everything. The pens looked great and were delivered on time for our event--there was nothing more we could ask for.
I hope to work with you in the future!
- Hey, we just got the order and are pleased. Thank you for good service,
a charming voice with whom to speak (Rachel), and prompt delivery.
- Just got the shipment. The can holders look wonderful!
Thank you for the great service! I will definitely recommend your company
to others here.
- Thanks for fulfulling my order. Everything came as expected, it was a pleasure. Thanks.
- I had to thank you for taking care of a mistake I made in giving you the wrong artwork. Due to the quickness of your company you saved the day. The service Garrett Specialties provided you don
- Many thanks!
We are again DELIGHTED with the version of the Logo that Christina did for this. It turned out that the "regular" (non-outline) was too washed out where the trees and roof were. That's interesting, because it doesn't look "too heavy" when in green instead of white. - I still joke about only being able to do "a reasonably good imitation of a stick figure", and not much more!
Ruth will send us a few when they arrive, along with some of the rubber duckies.
And we'll have a bunch of Moosies out to her, for the rental guests (most are for outside promo purposes, but THEY ARE THE CUTEST THING EVER, and we are sure that parents WILL be wanting them for their children... especially given that we can price them quite low.
Did you know that they even have little "hoof" stitching on their lower feet/paws/legs? There were several touches we didn't expect.
And the little size is just PERFECT... too, too CUTE!
We are thoroughly ENJOYING these products (and hope others will, too, of course!).
- We received the acrobat metal clips, and they turned out wonderfully!! They now are back in Maryland, for the conference there next week. Thank you so much for working with us on this; we are extremely pleased with the end product, and in fact I would like to order another 350 -- and have them shipped to our offices here in San Francisco. We are having another event this fall where these would be great give aways!!
Let me know what I need to do to set this additional order into production~~ Thanks so much; I look forward to hearing from you.
- Good morning, Candie!
Just wanted to let you know that we received the teardrop awards in time, and presented them to our group on Tuesday. They turned out great and everyone loved them!
Thank you so much for all your help. Please let your art department and Angelica know what a wonderful job they did. We really appreciate it!
- I received your phone message and wish to apologize for not getting back in touch with you sooner. This has been a very busy time of year for all of us.
That being said let me say the wording we requested on the handle is good we won't require anything else. Secondly, time of shipment, any time through the middle of January is ok with us as we still have some left to hand out. Thirdly, I wish to thank you so much for being part of "OUR" team. You've always been so helpful, followed up where needed and communicated in a professional way. Everything we've received from you has been a quality product and with the quantity needed and quickly handled. Knowing this expect us to continue doing business with you this coming year.
In closing we wish you all of your staff a Happy and Safe Holiday Season, from my steering team and myself here at Main Station, Merry Christmas and Happy New Year.
- Thank you for doing a fine job on my recent order. My husband was pleased with the padfolio & with the prompt delivery. I'll definitely refer you to others. Thanks again.
- It was time for our company to order imprinted products again. Once again our company of choice was Garrett Specialties. I can
- I received the items earlier today and they look great!!!
Thank you so very much for the rush service. I was so happy to find your web site and see that all of the individual items I was looking for could be purchased through one company. It made my life (and ordering) so much easier!
Have a great weekend!
- I received the pens today and am COMPLETELY pleased; what a wonderful item.
Thank you for getting them to me on-time.
- I would like to complement the professional service I received from Garrett Specialties. I spoke with Kim, Tracy and Nikki and they were all very helpful. Each person knew my order. I was walked through every step and my questions were answered in a friendly knowledgeable way. I am the head of the promotions division for my company and rest assured Garrett Specialties is number One.
Scott Marketing Director of Promotions
- Thank you so much for your help with this order. The customer service provided by your company has made this entire process so easy! I look forward to working with you again soon!!