We redefine the standards in customer service...
- Hey Candy,
Just wanted you to know that I approved the proofs online. Hopefully we're ready to go on this order.
Thank you for your super fast follow-up - we truly appreciate it!
Stephanie | Product Marketing Manager
- Thanks for your follow-up, Kim. This is our first time ordering from Garrett (we usually order pens from
- Thank you sooooo much for rushing this through for me!!!! Nicole you are the best!!!
- Rec'd. They look fantastic. Thank you for everything
- Candee, I do appreciate your assistance. And, am trying to glean sufficient information from my client to make both our jobs easier.
As mentioned on the phone, I did a google search to find specialty promotion companies. Your web site seemed to be the best organized, most user-friendly, provide sufficient detail so that I was at least able to research assorted items and easily view mages and pricing. Kudos to your IT team!
- Hello Customer Service,
We wanted to let you know that we received our order. It was delivered in good shape and in an extremely timely manner. The highlighters are also excellent and your service is just outstanding. When we use up this 1000 highlighters, we'll be in touch. Thanks Again!
- Thank you for all your efforts!!! The bags arrived today and I love them.
Scott - the color is fabulous!! You were right in your choice. Thanks to all once again.
- I had to thank you for taking care of a mistake I made in giving you the wrong artwork. Due to the quickness of your company you saved the day. The service Garrett Specialties provided you don
- Just a short note to thank you processing my order so quickly. It arrived yesterday well in advance of my required delivery date. I will be returning to your Web site for future orders. Thanks,
- Thanks again Garrett Specialties. We are grateful for the adverting specialty item we chose. You were such a big help!!
- I would like the logo to be printed all in Process Blue. I have been in email contact with Crystal in your art department and she has put together some wonderful proofs that I have chosen as the final product (the second proof with the white beverage opener with blue writing/logo). Thank you for great service. Garrett Specialties has our attention.
- This is the first time I have place an order with your company. I must say that I am very impressed with your communication during the processing of my order. I am confident that the outcome will be excellent and have felt well informed about the progress my order was making.I own a business and can say this TLC approach went a long way with me!
- Hi Nicole,
Thank you for your help in expediting the process of getting our umbrellas. We got them today and LOVE them! We will definitely keep Garrett Specialties in mind for the next time (and there WILL be more) we need a customized product. Thanks again!
- Very impressed by your extremely fast service. Thank you!
We received our order from you and everything was great. Thanks Again
- I received your phone message and wish to apologize for not getting back in touch with you sooner. This has been a very busy time of year for all of us.
That being said let me say the wording we requested on the handle is good we won't require anything else. Secondly, time of shipment, any time through the middle of January is ok with us as we still have some left to hand out. Thirdly, I wish to thank you so much for being part of "OUR" team. You've always been so helpful, followed up where needed and communicated in a professional way. Everything we've received from you has been a quality product and with the quantity needed and quickly handled. Knowing this expect us to continue doing business with you this coming year.
In closing we wish you all of your staff a Happy and Safe Holiday Season, from my steering team and myself here at Main Station, Merry Christmas and Happy New Year.
- Thank you. Your website is fantastic... kudos to the creator. It is about as "user friendly" as one could expect. You have my loyalty to buying from you vs. other promotional product companies. Your customer service is Not just friendly, but very knowledgeable and helpful too. There is no doubt you have the best prices anywhere,
- Please proceed with layout number one. It looks great. Thank you for going the extra mile to ensure we are pleased with it.
Nelda Office Manager
- This note is to express my gratitude for all your help in getting my
material to us on time. The pens and ID cases were a big hit. Thanks again.
Garrett Specialties will be on my "A=List".
- Hello Kim~
I am thinking you will be happy when this order is completed and I am done bugging you! Anyway,
Thank you again for all you help! You are wonderful!