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Testimonials
- We are very excited and very pleased with our final products. The footballs and backpacks look great. Thank you so much for all your help. Your customer service in the art department was very helpful and friendly. We would definitely use your company again and recommend you to others. Thanks!!- Thank you so much for all of your assistance! This is our first time purchasing from Garrett, I promise it won't be the last, such exceptional service and prompt attention. I am very anxious for our product to arrive, I'm sure we won't be disappointed. Thank you, Nicole, for your fabulous attention and customer service, you have made what could have been a frustrating situation into a pleasant experience. .
- Our order was received this morning. You did a nice job. The color was close to what we wanted and the lettering was very sharp and stands out. We'll keep this item in mind for our next tradeshow. Thanks for all your help, .
- We are very happy with the customer service from your company. Our sales rep was very prompt and helpful. Every time I called the toll free number we received quick service. The process from ordering to approving the proof to receiving the pens was so easy! And we can't believe how quickly we got our pens, we weren't expecting them for a couple more weeks. The product is great and sooo funny! Our clients will love them!
- Hello Tracy~ I am thinking you will be happy when this order is completed and I am done bugging you! Anyway, Thank you again for all you help! You are wonderful!
- I wanted to write to thank you for everything. I received the water bottles that I ordered for our elementary school today and I am very satisfied. In fact, I am extremely happy with the whole process. Everyone I dealt with was so nice and helpful and my product arrived right on schedule. You will be the first place I go next time we need something. Thank you again! .
- Rachel, we received the hard hat keychains today. They look great! We
- Dear Service Department, I just had to write and tell you what a HUGE hit your Santa Stress Balls were with our client. We ordered the stress balls as a giveaway for the holidays for our clients customers. They LOVED them.....we have pictures posted on their home page and everyone just loved the giveaway. I appreciate your prompt service and the great product. Many thanks for your help.....Happy Holidays !
Best regards,
- DEAR GARRETT SPECIALTIES, I RECEIVED MY ORDER OF KEY CHAINS AND JUST WANTED TO LET YOU KNOW THAT THEY WERE EXACTLY WHAT I ORDERED AND AM SO VERY PLEASED WITH THEM. I WILL BE ORDERING FROM YOU GUYS AGAIN IN THE FUTURE. THANK YOU SO MUCH FOR SUCH GREAT SERVICE.
- This note is to express my gratitude for all your help in getting my material to us on time. The pens and ID cases were a big hit. Thanks again. Garrett Specialties will be on my "A=List".
- Dear Garrett Specialties, I just received the order of pens I placed at the end of last week and I wanted to write to inform you how pleased I am. I was working with Nicole the whole time and she was nothing other than helpful. I felt very taken care of throughout the entire process. In addition I was a little uneasy about the inexpensive price of the pens we ordered because other websites had the same pens for twice as much. However, the quality was entirely uncompromised and the entire transaction was a pleasure. I will certainly be reordering from you in the future. The pens looked even better than what I had expected. The color was perfect and the writing ability of the pen was even better than what I had imagined for such an inexpensive product. Thank you so much. Sincerely,
- You not only have the best selection of promotional items, but I couldn
- We chose Garrett Specialties as our vendor.... We felt we hit the jackpot.
- Good morning, Candie! Just wanted to let you know that we received the teardrop awards in time, and presented them to our group on Tuesday. They turned out great and everyone loved them! Thank you so much for all your help. Please let your art department and Angelica know what a wonderful job they did. We really appreciate it!
- Very impressed by your extremely fast service. Thank you!
- Thank you for your response and I appreciate the promptness. The only reason I inquired at all was because on the order page under Order Status, it stated Hold. But this clears it up and I'm sure I either read it wrong or it hasn't upgraded yet. I knew it was originally put on hold due to the first color choice not being available and I thought we had resolved it. It is great to know that it has indeed been resolved. It all sounds wonderful. I can't wait to see them and 9/18/08 is more than acceptable. And if it counts for anything, I really think your company has wonderful customer service representatives. After our order yesterday, we were promptly informed of the difficulty regarding the color and then the phone calls. I believe Garrett Specialties ranks high in the old belief of the Customer comes first. Kudos. .
- Thank you very much for a Great Product and the speedy turn around and delivery. We received the order today; over a week earlier then expected. How wonderful !!! Thank you. It's good to have the order here and not have to worry about whether it is going to be here in time for the expo. Thanks again !!! .
- We received the acrobat metal clips, and they turned out wonderfully!! They now are back in Maryland, for the conference there next week. Thank you so much for working with us on this; we are extremely pleased with the end product, and in fact I would like to order another 350 -- and have them shipped to our offices here in San Francisco. We are having another event this fall where these would be great give aways!! Let me know what I need to do to set this additional order into production~~ Thanks so much; I look forward to hearing from you.
- This is the first time I have place an order with your company. I must say that I am very impressed with your communication during the processing of my order. I am confident that the outcome will be excellent and have felt well informed about the progress my order was making.I own a business and can say this TLC approach went a long way with me!
- I would like to complement the professional service I received from Garrett Specialties. I spoke with Kim, Tracy and Nikki and they were all very helpful. Each person knew my order. I was walked through every step and my questions were answered in a friendly knowledgeable way. I am the head of the promotions division for my company and rest assured Garrett Specialties is number One.



