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Testimonials
- Well where do I start- I wanted to write to thank you for everything. I received the water bottles that I ordered for our elementary school today and I am very satisfied. In fact, I am extremely happy with the whole process. Everyone I dealt with was so nice and helpful and my product arrived right on schedule. You will be the first place I go next time we need something. Thank you again! .
- Hi to everyone on staff! I would like to thank you for the awesome experience I have had with your company. I was a little nervous about ordering online
- Rec'd. They look fantastic. Thank you for everything
- I had to thank you for taking care of a mistake I made in giving you the wrong artwork. Due to the quickness of your company you saved the day. The service Garrett Specialties provided was outstanding Greg
- Hi Arleen This is my first time ordering merchandise from Garrett Specialties. I will be attending a trade show June 9th and wanted to have something light hearted to give clients. Researching different promotional items I decided on going with the goofy series of pens from Points of Light MFG. There were two distributors I decided to do business with, Garrett was one of them. I picked two companies because one can never tell how things will turn out and since I had such a tight deadline to work with I wanted to have two separate options to go with. Since placing my order with Garrett and the other company I am now of the opinion that Garrett is the better choice. This is directly attributed to the excellent customer service I have been receiving from Candie and the initial help I received from Nicol. Candie has been a tremendous pleasure to work with. My order is small but Candie has treated me like I am a large repeat customer. I can not say the same for the other company. Due to how Candie has been treating me, I will look forward to doing additional business with Garrett Specialties. Sincerely,
- Candee, I do appreciate your assistance. And, am trying to glean sufficient information from my client to make both our jobs easier. As mentioned on the phone, I did a google search to find specialty promotion companies. Your web site seemed to be the best organized, most user-friendly, provide sufficient detail so that I was at least able to research assorted items and easily view mages and pricing. Kudos to your IT team!
- Nikki was a great help with this rush order. You should have lots of employees like her.
- Many thanks! We are again DELIGHTED with the version of the Logo that Christina did for this. It turned out that the "regular" (non-outline) was too washed out where the trees and roof were. That's interesting, because it doesn't look "too heavy" when in green instead of white. - I still joke about only being able to do "a reasonably good imitation of a stick figure", and not much more! Ruth will send us a few when they arrive, along with some of the rubber duckies. And we'll have a bunch of Moosies out to her, for the rental guests (most are for outside promo purposes, but THEY ARE THE CUTEST THING EVER, and we are sure that parents WILL be wanting them for their children... especially given that we can price them quite low. Did you know that they even have little "hoof" stitching on their lower feet/paws/legs? There were several touches we didn't expect. And the little size is just PERFECT... too, too CUTE! We are thoroughly ENJOYING these products (and hope others will, too, of course!).
- This is the first time I have place an order with your company. I must say that I am very impressed with your communication during the processing of my order. I am confident that the outcome will be excellent and have felt well informed about the progress my order was making.I own a business and can say this TLC approach went a long way with me!
- Hello Customer Service, We wanted to let you know that we received our order. It was delivered in good shape and in an extremely timely manner. The highlighters are also excellent and your service is just outstanding. When we use up this 1000 highlighters, we'll be in touch. Thanks Again!
- Thank you for your response and I appreciate the promptness. The only reason I inquired at all was because on the order page under Order Status, it stated Hold. But this clears it up and I'm sure I either read it wrong or it hasn't upgraded yet. I knew it was originally put on hold due to the first color choice not being available and I thought we had resolved it. It is great to know that it has indeed been resolved. It all sounds wonderful. I can't wait to see them and 9/18/08 is more than acceptable. And if it counts for anything, I really think your company has wonderful customer service representatives. After our order yesterday, we were promptly informed of the difficulty regarding the color and then the phone calls. I believe Garrett Specialties ranks high in the old belief of the Customer comes first. Kudos. .
- You not only have the best selection of promotional items, but I couldn
- Thank you very much for a Great Product and the speedy turn around and delivery. We received the order today; over a week earlier then expected. How wonderful !!! Thank you. It's good to have the order here and not have to worry about whether it is going to be here in time for the expo. Thanks again !!! .
- I received the pens today and am COMPLETELY pleased; what a wonderful item. Thank you for getting them to me on-time. .
- Good Morning, We received this order and they went over astoundingly well at our event. We would like to reorder 500 of each item. Please send me a price quote so that I can get it approved for purchase. Thank you so much for your help!
- Hi. I just wanted to thank you for the EXTRAORDINARILY quick service we received on a recent order. I had a tracking number to check on the delivery. I knew the status of my order every step of the way Thank you for your speedy delivery which allowed our giveaways not to be late! THANKS!
- Thank you so much for all of your assistance! This is our first time purchasing from Garrett, I promise it won't be the last, such exceptional service and prompt attention. I am very anxious for our product to arrive, I'm sure we won't be disappointed. Thank you, Nicole, for your fabulous attention and customer service, you have made what could have been a frustrating situation into a pleasant experience. .
- Hi, I was wondering if there was an area on your website for feedback. I just received the last half of our order and the cut-it-clips look PHENOMENAL! We have ordered from you all in the past and keep coming back because the work and service is so great, and we receive so many compliments on the products with our logo. Thank you so much!! We will be back again!
- Thank you sooooo much for rushing this through for me!!!! Nicole you are the best!!! .
