Testimonials

- Thank you for your response and I appreciate the promptness. The only reason I inquired at all was because on the order page under Order Status, it stated Hold. But this clears it up and I'm sure I either read it wrong or it hasn't upgraded yet. I knew it was originally put on hold due to the first color choice not being available and I thought we had resolved it. It is great to know that it has indeed been resolved. It all sounds wonderful. I can't wait to see them and 9/18/08 is more than acceptable. And if it counts for anything, I really think your company has wonderful customer service representatives. After our order yesterday, we were promptly informed of the difficulty regarding the color and then the phone calls. I believe Garrett Specialties ranks high in the old belief of the Customer comes first. Kudos. .
Libby
- Hi Arleen This is my first time ordering merchandise from Garrett Specialties. I will be attending a trade show June 9th and wanted to have something light hearted to give clients. Researching different promotional items I decided on going with the goofy series of pens from Points of Light MFG. There were two distributors I decided to do business with, Garrett was one of them. I picked two companies because one can never tell how things will turn out and since I had such a tight deadline to work with I wanted to have two separate options to go with. Since placing my order with Garrett and the other company I am now of the opinion that Garrett is the better choice. This is directly attributed to the excellent customer service I have been receiving from Candie and the initial help I received from Nicol. Candie has been a tremendous pleasure to work with. My order is small but Candie has treated me like I am a large repeat customer. I can not say the same for the other company. Due to how Candie has been treating me, I will look forward to doing additional business with Garrett Specialties. Sincerely,
Mike C.
- I just wanted you to know that my frogs are wonderful! I think they are adorable, and I'll enjoy giving them out at church. Thank you for such a professional job.
Margaret Thomas
- I would like to complement the professional service I received from Garrett Specialties. I spoke with Kim, Tracy and Nikki and they were all very helpful. Each person knew my order. I was walked through every step and my questions were answered in a friendly knowledgeable way. I am the head of the promotions division for my company and rest assured Garrett Specialties is number One.
Scott Marketing Director of Promotions
- Just wanted to let you know I received the items and they look great! I am not happy with a place I used for giveaways in the past, so will be happy to check out your items when we next need things. We aren’t a big company, so we don’t do large amounts, but based on my experience with you, I’d welcome the opportunity to try you again.
Thanks, Maggie
- Nikki was a great help with this rush order. You should have lots of employees like her.
Angela
- Thank you so much for your help with this order. The customer service provided by your company has made this entire process so easy! I look forward to working with you again soon!! Thank you, .
Renee
- Hi to everyone on staff! I would like to thank you for the awesome experience I have had with your company. I was a little nervous about ordering online
- Thank you for your email confirming that my order has shipped. The professionalism and efficiency displayed by Garrett Specialties has been greatly appreciated. You have made the process seamless. I will without hesitation contact you again for future projects.
Best Regards-Susan
- Good morning, Candie! Just wanted to let you know that we received the teardrop awards in time, and presented them to our group on Tuesday. They turned out great and everyone loved them! Thank you so much for all your help. Please let your art department and Angelica know what a wonderful job they did. We really appreciate it!
Bev Longnecker ERWIA
- Thank you so much for your help. The boxes were just delivered to me this afternoon. Your Customer Service is phenomenal!

Denise C.
- Hi Nicole, Thank you for your help in expediting the process of getting our umbrellas. We got them today and LOVE them! We will definitely keep Garrett Specialties in mind for the next time (and there WILL be more) we need a customized product. Thanks again!
Melanie
- We chose Garrett Specialties as our vendor.... We felt we hit the jackpot.
Renee
- Hello Tracy~ I am thinking you will be happy when this order is completed and I am done bugging you! Anyway, Thank you again for all you help! You are wonderful!
Heidi
- Thanks for fulfulling my order. Everything came as expected, it was a pleasure. Thanks.
Teri.
- I received the pens today and am COMPLETELY pleased; what a wonderful item. Thank you for getting them to me on-time. .
John Potwora
- Thanks again Garrett Specialties. We are grateful for the adverting specialty item we chose. You were such a big help!!
Richard
- Thank you for doing a fine job on my recent order. My husband was pleased with the padfolio & with the prompt delivery. I'll definitely refer you to others. Thanks again.
Elaine Y.
- I received my package today with the Golf Backpacks and was surprised at how large they are and am so satisfied! Thank you for these ease of ordering and quality of the product. Sincerely,
Kathy
- Just got the shipment. The can holders look wonderful! Thank you for the great service! I will definitely recommend your company to others here.
Jackie