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Testimonials
- I would like to complement the professional service I received from Garrett Specialties. I spoke with Kim, Tracy and Nikki and they were all very helpful. Each person knew my order. I was walked through every step and my questions were answered in a friendly knowledgeable way. I am the head of the promotions division for my company and rest assured Garrett Specialties is number One.- Thank you for your response and I appreciate the promptness. The only reason I inquired at all was because on the order page under Order Status, it stated Hold. But this clears it up and I'm sure I either read it wrong or it hasn't upgraded yet. I knew it was originally put on hold due to the first color choice not being available and I thought we had resolved it. It is great to know that it has indeed been resolved. It all sounds wonderful. I can't wait to see them and 9/18/08 is more than acceptable. And if it counts for anything, I really think your company has wonderful customer service representatives. After our order yesterday, we were promptly informed of the difficulty regarding the color and then the phone calls. I believe Garrett Specialties ranks high in the old belief of the Customer comes first. Kudos. .
- Thank you so much for all of your assistance! This is our first time purchasing from Garrett, I promise it won't be the last, such exceptional service and prompt attention. I am very anxious for our product to arrive, I'm sure we won't be disappointed. Thank you, Nicole, for your fabulous attention and customer service, you have made what could have been a frustrating situation into a pleasant experience. .
- Thank you so much for your help. The boxes were just delivered to me this afternoon. Your Customer Service is phenomenal!
- The paperweights were a HIT!!! Everyone at the party loved them. Thank you again for all your help (and stress) to accomplish this very difficult task. Garrett Specialties has a permanent place in my Rolodex for corporate gifts.
- I wanted to thank you for the order we received. It looks great! Plus, the order arrived on the 4th to the hotel and everything went just fine. Thanks again and we look forward to purchasing from you in the future .
- Hello Customer Service, We wanted to let you know that we received our order. It was delivered in good shape and in an extremely timely manner. The highlighters are also excellent and your service is just outstanding. When we use up this 1000 highlighters, we'll be in touch. Thanks Again!
- I just wanted to take a moment to praise everyone at Garrett Specialties for the wonderful job you all do! I have been ordering from Garrett Specialties for well over three years, and every experience has been fantastic. I discovered Garrett Specialties while looking for corporate gifts for our company, I have never been so impressed with an on line company. Your great service well ...it doesn't happen much these days. Thank you again
- Hi Nicole, Thank you for your help in expediting the process of getting our umbrellas. We got them today and LOVE them! We will definitely keep Garrett Specialties in mind for the next time (and there WILL be more) we need a customized product. Thanks again!
- We are very happy with the customer service from your company. Our sales rep was very prompt and helpful. Every time I called the toll free number we received quick service. The process from ordering to approving the proof to receiving the pens was so easy! And we can't believe how quickly we got our pens, we weren't expecting them for a couple more weeks. The product is great and sooo funny! Our clients will love them!
- Hi Arleen This is my first time ordering merchandise from Garrett Specialties. I will be attending a trade show June 9th and wanted to have something light hearted to give clients. Researching different promotional items I decided on going with the goofy series of pens from Points of Light MFG. There were two distributors I decided to do business with, Garrett was one of them. I picked two companies because one can never tell how things will turn out and since I had such a tight deadline to work with I wanted to have two separate options to go with. Since placing my order with Garrett and the other company I am now of the opinion that Garrett is the better choice. This is directly attributed to the excellent customer service I have been receiving from Candie and the initial help I received from Nicol. Candie has been a tremendous pleasure to work with. My order is small but Candie has treated me like I am a large repeat customer. I can not say the same for the other company. Due to how Candie has been treating me, I will look forward to doing additional business with Garrett Specialties. Sincerely,
- Hi. I just wanted to thank you for the EXTRAORDINARILY quick service we received on a recent order. I had a tracking number to check on the delivery. I knew the status of my order every step of the way Thank you for your speedy delivery which allowed our giveaways not to be late! THANKS!
- Thank you for doing a fine job on my recent order. My husband was pleased with the padfolio & with the prompt delivery. I'll definitely refer you to others. Thanks again.
- Dear Candee, The kaleidoscope order arrived today and I just wanted to take a moment to say that they look terrific!! We
- Your Customer service department is unbeatable. I was actually able to get a live person who could answer my questions regarding giveaways for our trade show. Great Service!!
- Just a short note to thank you processing my order so quickly. It arrived yesterday well in advance of my required delivery date. I will be returning to your Web site for future orders. Thanks,
- Many thanks! We are again DELIGHTED with the version of the Logo that Christina did for this. It turned out that the "regular" (non-outline) was too washed out where the trees and roof were. That's interesting, because it doesn't look "too heavy" when in green instead of white. - I still joke about only being able to do "a reasonably good imitation of a stick figure", and not much more! Ruth will send us a few when they arrive, along with some of the rubber duckies. And we'll have a bunch of Moosies out to her, for the rental guests (most are for outside promo purposes, but THEY ARE THE CUTEST THING EVER, and we are sure that parents WILL be wanting them for their children... especially given that we can price them quite low. Did you know that they even have little "hoof" stitching on their lower feet/paws/legs? There were several touches we didn't expect. And the little size is just PERFECT... too, too CUTE! We are thoroughly ENJOYING these products (and hope others will, too, of course!).
- We are very excited and very pleased with our final products. The footballs and backpacks look great. Thank you so much for all your help. Your customer service in the art department was very helpful and friendly. We would definitely use your company again and recommend you to others. Thanks!!
- Thank you so much for getting the pens to me in time. They are nice and the CEO is impressed with the quality of the items that we ordered. I will be looking into ordering more things that will be used for special events.
- We received the acrobat metal clips, and they turned out wonderfully!! They now are back in Maryland, for the conference there next week. Thank you so much for working with us on this; we are extremely pleased with the end product, and in fact I would like to order another 350 -- and have them shipped to our offices here in San Francisco. We are having another event this fall where these would be great give aways!! Let me know what I need to do to set this additional order into production~~ Thanks so much; I look forward to hearing from you.



