Testimonials

- Thank you so much for all of your assistance! This is our first time purchasing from Garrett, I promise it won't be the last, such exceptional service and prompt attention. I am very anxious for our product to arrive, I'm sure we won't be disappointed. Thank you, Nicole, for your fabulous attention and customer service, you have made what could have been a frustrating situation into a pleasant experience. .
Lori
- Nikki was a great help with this rush order. You should have lots of employees like her.
Angela
- We are very happy with the customer service from your company. Our sales rep was very prompt and helpful. Every time I called the toll free number we received quick service. The process from ordering to approving the proof to receiving the pens was so easy! And we can't believe how quickly we got our pens, we weren't expecting them for a couple more weeks. The product is great and sooo funny! Our clients will love them!

Tiffany - Loss Solutions Group
- Thank you for the info....I await the proof email. By the way...I LOVE your proofing method! Doing it online on your website is very effective and fast - much better than using a fax. .
Merri
- Just a short note to thank you processing my order so quickly. It arrived yesterday well in advance of my required delivery date. I will be returning to your Web site for future orders. Thanks,
Peter
- Well where do I start
- I had to thank you for taking care of a mistake I made in giving you the wrong artwork. Due to the quickness of your company you saved the day. The service Garrett Specialties provided was outstanding Greg
- You not only have the best selection of promotional items, but I couldn
- Rachel, we received the hard hat keychains today. They look great! We
- Thank you for your response and I appreciate the promptness. The only reason I inquired at all was because on the order page under Order Status, it stated Hold. But this clears it up and I'm sure I either read it wrong or it hasn't upgraded yet. I knew it was originally put on hold due to the first color choice not being available and I thought we had resolved it. It is great to know that it has indeed been resolved. It all sounds wonderful. I can't wait to see them and 9/18/08 is more than acceptable. And if it counts for anything, I really think your company has wonderful customer service representatives. After our order yesterday, we were promptly informed of the difficulty regarding the color and then the phone calls. I believe Garrett Specialties ranks high in the old belief of the Customer comes first. Kudos. .
Libby
- Hi to everyone on staff! I would like to thank you for the awesome experience I have had with your company. I was a little nervous about ordering online
- Dear Garrett Specialties, I just received the order of pens I placed at the end of last week and I wanted to write to inform you how pleased I am. I was working with Nicole the whole time and she was nothing other than helpful. I felt very taken care of throughout the entire process. In addition I was a little uneasy about the inexpensive price of the pens we ordered because other websites had the same pens for twice as much. However, the quality was entirely uncompromised and the entire transaction was a pleasure. I will certainly be reordering from you in the future. The pens looked even better than what I had expected. The color was perfect and the writing ability of the pen was even better than what I had imagined for such an inexpensive product. Thank you so much. Sincerely,
Alexandra Marketing Director
- I wanted to thank you for the order we received. It looks great! Plus, the order arrived on the 4th to the hotel and everything went just fine. Thanks again and we look forward to purchasing from you in the future .
Lindsey
- Hi Arleen This is my first time ordering merchandise from Garrett Specialties. I will be attending a trade show June 9th and wanted to have something light hearted to give clients. Researching different promotional items I decided on going with the goofy series of pens from Points of Light MFG. There were two distributors I decided to do business with, Garrett was one of them. I picked two companies because one can never tell how things will turn out and since I had such a tight deadline to work with I wanted to have two separate options to go with. Since placing my order with Garrett and the other company I am now of the opinion that Garrett is the better choice. This is directly attributed to the excellent customer service I have been receiving from Candie and the initial help I received from Nicol. Candie has been a tremendous pleasure to work with. My order is small but Candie has treated me like I am a large repeat customer. I can not say the same for the other company. Due to how Candie has been treating me, I will look forward to doing additional business with Garrett Specialties. Sincerely,
Mike C.
- Hey, we just got the order and are pleased. Thank you for good service, a charming voice with whom to speak (Rachel), and prompt delivery. .
Jim
- Thank you very much for a Great Product and the speedy turn around and delivery. We received the order today; over a week earlier then expected. How wonderful !!! Thank you. It's good to have the order here and not have to worry about whether it is going to be here in time for the expo. Thanks again !!! .
Fio MacKinney
- Thanks again Garrett Specialties. We are grateful for the adverting specialty item we chose. You were such a big help!!
Richard
- Many thanks! We are again DELIGHTED with the version of the Logo that Christina did for this. It turned out that the "regular" (non-outline) was too washed out where the trees and roof were. That's interesting, because it doesn't look "too heavy" when in green instead of white. - I still joke about only being able to do "a reasonably good imitation of a stick figure", and not much more! Ruth will send us a few when they arrive, along with some of the rubber duckies. And we'll have a bunch of Moosies out to her, for the rental guests (most are for outside promo purposes, but THEY ARE THE CUTEST THING EVER, and we are sure that parents WILL be wanting them for their children... especially given that we can price them quite low. Did you know that they even have little "hoof" stitching on their lower feet/paws/legs? There were several touches we didn't expect. And the little size is just PERFECT... too, too CUTE! We are thoroughly ENJOYING these products (and hope others will, too, of course!).
Pennie
- I received your phone message and wish to apologize for not getting back in touch with you sooner. This has been a very busy time of year for all of us. That being said let me say the wording we requested on the handle is good we won't require anything else. Secondly, time of shipment, any time through the middle of January is ok with us as we still have some left to hand out. Thirdly, I wish to thank you so much for being part of "OUR" team. You've always been so helpful, followed up where needed and communicated in a professional way. Everything we've received from you has been a quality product and with the quantity needed and quickly handled. Knowing this expect us to continue doing business with you this coming year. In closing we wish you all of your staff a Happy and Safe Holiday Season, from my steering team and myself here at Main Station, Merry Christmas and Happy New Year. .
David
- The paperweights were a HIT!!! Everyone at the party loved them. Thank you again for all your help (and stress) to accomplish this very difficult task. Garrett Specialties has a permanent place in my Rolodex for corporate gifts.
Frank