We at Garrett Specialties stand behind our product. However, as we deal with customized work, once an item is in production, no changes, cancellations or refunds can be made. We guarantee the product to meet your written specifications. We will not accept returned merchandise unless you received the incorrect product ordered, the product is printed incorrectly or the product is defective or damaged. Notify Garrett Specialties within fifteen (15) days of receiving any defective or damaged goods. We suggest you open your merchandise and review it when you receive your products. After the 15 days we are unable to provide a credit. Please call immediately at 800 320-1510 if any problem arises. WE DO NOT ACCEPT UNAUTHORIZED RETURNS.

DO NOT return the items to an address on the packing materials or Web site. In many cases the facility processing the return will not be the same one that shipped the goods. Our customer service department will provide you with the specific information you will need. We will be happy take care of any concerns you may have at that time.

Corporate Address: 
  Garrett Specialties 
  2 Split Rock Drive Suite 11
  Cherry Hill, NJ 08003
Telephone:
  1-856 424-4818 or 1 800 320-1510
Fax:
  1-856 424-5269
Hours of Operation:
  9:30am - 5:30 pm Eastern, M - F
Customer Service E-mail: 
service@garrettspecialties.com 

Garrett Specialties Resource Center