Orders are dropped shipped directly from the manufacturer. Items are normally shipped UPS ground.  We cannot ship to PO boxes or APO addresses. Larger items are shipped by trucking companies.

If a blank order is canceled after the order has shipped a 25% restocking fee will be charged.

Please note that delivery time is based on the time it takes approve a proof, produce your item, plus the shipping time.

Garrett Specialties ships from multiple facilities throughout the US. Items may arrive to you at different times and in separate shipments, if you have ordered multiple items. Please specify shipping method for each item.

Any claims or charges must be filed directly by you with your freight carrier. We will do whatever we can to assist you. Please contact us at 1-800-320-1510 or service@garrettspecialties.com

Split Shipments

We can ship your order to multiple locations. Please fill out the information on the order form under special notes or contact us at 1-800-320-1510, or service@garrettspecialties.com and we will make sure all shipments are sent out to multiple locations. Please note that there are additional shipping charges for split shipments.

International Shipments 

It is the customer responsibility to pay customs clearance charges on shipments that are reported to Border Agencies. If the items are cleared on your behalf and you are not billed the custom fees, it is your responsibly to reimburse Garrett Specialties for all charges related to this shipment including taxes, duties, brokerage and disbursement fees. These fees will automatically be charged to your credit card.

Garrett Specialties ships overseas. However, due to customs delay we cannot guarantee delivery at a specific time or day. Additionally, we must abide by all national and international restrictions on importing and exporting goods. Not all products will be able to be shipped to all countries. Please note we do not ship outside of USA without a valid shipping account with UPS, FedEx or Purolator. Please note that there is a $30.00 documentation fee for customs on all orders. This fee will be added to each order outside of the Continental USA.

Sample Shipments 

ALL SAMPLE REQUESTS ARE ACCEPTED ONLINE ONLY

We at Garrett Specialties try to make every attempt to make your buying experience efficient and comprehensive, however, we do understand the need to see sample products. Please note all samples are sent out as 1 (one) random, which could be any color, imprinted or blank.

Please Note: The Sub-Total does not include the shipping charge. If a Shipping Account number is not provided at check-out you will be notified of the additional shipping charges prior to your order being processed, which will then be charged to your credit card.  If an invalid account is provided for shipping your credit card will automatically be charged. Samples are shipped to the Continental United States and Hawaii only.

Due to the demand of sample requests, there is a Processing Fee of $15.00 per item. This does not include the price of the sample nor the shipping costs.

When an order is placed with Garrett Specialties within 30 days of receipt of sample, then a credit will be applied to your order. The credit will be the cost of the sample and the $15.00 handling fee only. If multiple samples are requested the credit against actual items ordered will be applied only. Samples are Not Returnable.

Corporate Address: 
  Garrett Specialties 
  2 Split Rock Drive Suite 11
  Cherry Hill, NJ 08003
Telephone:
  1-856 424-4818 or 1-800 320-1510
Fax:
  1-856 424-5269
Hours of Operation:
  9:30am - 5:30 pm Eastern, M - F
Customer Service E-mail: 
service@garrettspecialties.com 

Garrett Specialties Resource Center