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Promotional Items by Category
Frequently Asked Questions

Artwork
  • Where do I send my artwork?
  • What Format should I use?
  • What if I do not have artwork?
  • Where do I send my art?
  • What if I want a PMS Match
   
Sample and eProofs
  • Samples
  • Free eProof with Every Order
  • Pre-Production Sample
   
Minimum Order
  • Minimum Order
   
Large Quantity Discounts
  • Large Quantity Discounts
   
Shipping Information
  • Shipments
  • International Shipments
  • Split Shipments
  • Shipping Delays
   
Rush Service
  • Are there Rush Items Available?
  • Are there Rush Order Policies?
   
My Account
  • How do I Register?
  • How do I update my account?
  • How do I Reorder a product?
Payment Questions
  • First time Orders
  • Repeat Orders
  • Corporate Accounts
  • Credit Cards, Company Check, Wire Transfer
   
Use of Trademarks
  • What is customer’s use of Trademarks?
  • Trademarks on Website
   
Terms and Conditions of Sale
  • What is the Return Policy?
  • What if I cancel my order?
  • What are Overruns?
  • Errors on the website
  • Site Images
  • Special Offers and Coupons
  • Who Must Pay Sales Tax
  • Acceptance of Goods
  • Warranty of Goods
  • What is our Guarantee?
  • What if my Check is Returned?
  • Net 30 Terms
   
Glossary
  • What are promotional terms?
   
Size Chart
  • Apparel Size Chart
   
Ordering Process
  • How do I place an order?
Corporate Address:
Garrett Specialties
2 Split Rock Drive Suite 11
Cherry Hill, NJ 08003
Telephone:
1-856 424-4818 or 1-800 320-1510
Fax:
1-856 424-5269
Hours of Operation:
9:00am - 5:30 pm Eastern, M - F
Customer Service E-mail:
service@garrettspecialties.com

CUSTOMER Service

TERMS and Conditions

SECURITY Concerns

GENERAL Information


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