Tag Archives: customer service

How to Make People Fall in Love with Your Brand

POSTED BY: Arleen, FILED AS: Client Relationships, ON: Thursday, January 29th, 2015
Heart Stress Reliever

Heart Stress Reliever

Valentine’s Day is one of the post popular holidays in the United States. In fact, it’s second most popular holiday for greeting cards; the first being Christmas. The history of Valentine’s Day is interesting. It wasn’t until the 1840s that it became a major consumer holiday. Now Americans spend billions each year expressing their love. Watch this video for more fun facts.

Well, it’s that time of year and love is in the air. Do you want that same attention for your brand? Here are some ideas on how to make people fall in love with your brand. Continue reading →

Ideas on How to Increase Customer Loyalty

POSTED BY: Arleen, FILED AS: Client Relationships, ON: Tuesday, December 10th, 2013

I was cleaning out my handbag and wallet the other day and I was overwhelmed by the amount of reward cards I have. But they are all valuable to me. The pet store gives me $10 off for every $100 I spend. The grocery store gives me discounts on gas. The convenience store gives me “reward dollars” plus a ton of coupons. For these reasons, I keep going back.

Customer loyalty is important for my business and I’m sure it is for yours. From small businesses to large corporations, without demand there would be no one to supply. Attracting the correct consumer, making them a repeat customer and getting your customer to bring new clientele is how a business thrives.

So, I thought about what we do at Garrett Specialties to retain our current customers and attract new ones. We’ve talked about customer service before, it is extremely important to keep your customers happy. And now I have come up with five ways that will help you achieve customer loyalty.

Just for fun, I have included a video for each tip. Each video shows a funny commercial with a unique perspective on customer loyalty. Continue reading →