A Promotional Products Blog Showing Off Our Unique Selling Proposition (USP)

Owner, Arleen Harry, started Garrett Specialties in 1991 as one of the few promotional companies on the Internet. For Arleen, starting a business at the age of 50 was scary. Others in the industry thought she was nuts. Their idea of a successful advertising specialties business was to sell door to door. However, Arleen knew that the future was on the web. At that time there were few women business owners, another challenge for Arleen.

As a heavy hitting real estate broker for 25 years, she knew first hand the importance of service, service and more service. The business was born upon this framework.

I can remember after a real estate sale, I would give my client a personalized doormat. After seeing their reaction, I knew that people like to see their name in print. So, the promotional products industry was one that I could relate to and this experience challenged me to think outside the box to create interest. (Arleen Harry, Owner)

Garrett Specialties has high standards for customer service. The ability to solve problems while maintaining and building on customer relationships makes the company unique. Innovation in design and technology make the buying experience as painless as possible.

It is a company that stands out from all the others. Not because of just one attribute but because of a combination of attributes that make Garrett Specialties different. “Uniqueness is the key to differentiating our business from all the others.”

Our promotional products blog goal is to show the benefits of marketing with promo items. Starting with our story on how you can stand out by touching on the your unique selling proposition through marketing and advertising.

9 Ways Garrett Specialties is Unique:

  1. Large Selection:  We offer one the largest selection of discount promotional products, and services.
  2. Innovative Products:  New products are added daily. We offer many custom products that our competitors do not.
  3. Multiple Uses:  Our business promotional products are broken up into several categories. Some items fall into more than one category because they have different uses. You will see these categories when you browse a the pages on our website.
  4. Superior Customer Service:  We want our customers to know that we are eager to help them by giving extra-ordinary support on your custom gifts or service.
  5. Convenient Location: We make it easy for customers to do business with us by providing them access  to our website 24/7.
  6. Expert Consulting:  We have deep knowledge of our promotion catalog and services. We help our customers before and after the sale is made.
  7. Price:  We offer many logo business gifts with a high perceived value at the lowest price without compromising service.
  8. Lasting Affect: Our relationships have a lasting effect as our repeat business is 85%
  9. Guarantee: We value our customers, therefore, we will try to do everything in our power to provide you with top-notch customer service. We want your experience with us to be pleasurable and painless. We appreciate your business. To meet our high standards, we only select top rated personalized products.  We guarantee that your order will be received free from defects or damage and personalized as you approved, or we will replace your order or issue you a full refund.